Question 1

Does ROI Call Center Solutions pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at ROI Call Center Solutions?

Accepted Answer

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at ROI Call Center Solutions?

Accepted Answer

Customer Service Representative (63), Customer Service Representative (CSR) (27), Customer Service (8), Agent (7), Team Lead (7), Customer Service Agent (6), Supervisor (6), Call Center Representative (5), Call Center Agent (4), Case Manager (4), Customer Service (CSR) (4), Recruiter (4), Account Manager (3), Customer Service Supervisor (3), Analyst (2)

Question 4

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

Accepted Answer

"Meet great people." ((in 8 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews)); "The account managers (Angela to be specific) are amazing." ((in 4 reviews)); "Everyone is friendly and great to work with." ((in 4 reviews))

Question 5

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

Accepted Answer

"Because of low pay it invites the lower class to wor there" ((in 30 reviews)); "Poor training, created to set you up to fail no matter what." ((in 16 reviews)); "The pay and benefits are abysmal" ((in 10 reviews)); "Building,  Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 7 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews))

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