Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Awesome to work from home." ((in 30 reviews)); "Meet great people." ((in 7 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Great flexible hours with employees' schedules." ((in 6 reviews)); "It is Completely Remote, and has great leadership." ((in 6 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Because of low pay it invites the lower class to wor there" ((in 34 reviews)); "The training is inadequate." ((in 17 reviews)); "The pay and benefits are abysmal" ((in 11 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews)); "Management, blatant favoritism, low salary" ((in 6 reviews))

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ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

256 reviews

3.0

Aug 25, 2021

Chaotic

Applications analyst and customer support

Recommend

CEO approval

Business Outlook

Pros

Flexible with schedule, Easy work, work from home, decent pay

Cons

Telemarketing, stagnant, no good training, high demand of work but work in itself felt shady,

1.0

Aug 19, 2021

Poor Managment

Analyst

Recommend

CEO approval

Business Outlook

Pros

They let you get away with multiple missed days because they can’t keep employees.

Cons

Poor Management, everyday something different was wrong. You could never communicate to management because they would dismiss you. Hostile work environment.

4.0

Aug 13, 2021

Great for Growth

Junior account manager

Recommend

CEO approval

Business Outlook

Pros

Allows you to work remote. If you are lucky enough to be on a big account you will have growth opportunities and gain experience.

Cons

Lack of any benefits. Can be easy to be stuck in a position if you are stuck with a manager that doesn't want the best for you.

Viewing 169 - 171 of 256 Reviews

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Chaotic

Poor Managment

Great for Growth

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