Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Awesome to work from home." ((in 30 reviews)); "Meet great people." ((in 7 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Great flexible hours with employees' schedules." ((in 6 reviews)); "It is Completely Remote, and has great leadership." ((in 6 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Because of low pay it invites the lower class to wor there" ((in 34 reviews)); "The training is inadequate." ((in 17 reviews)); "The pay and benefits are abysmal" ((in 11 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews)); "Management, blatant favoritism, low salary" ((in 6 reviews))

Skip to content Skip to footer

Notifications

ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

256 reviews

3.0

Mar 6, 2021

Nice option from home but only 11 per hour

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home benefits and nice supervisors for the most part.

Cons

Training is rough and they put you in way before you know the company your representing. Way too many chats at once not able to give good customer service.

ROI Call Center Solutions Response

You seem to have posted your review on the wrong company. We are ROI Solutions, Incorporated in Medford, Massachusetts and we believe you worked at ROI Call Center Solutions in Utah. We are a software & CRM technology company. We do not have any jobs with the title of "Customer Service Representative" and we do not have a location in Utah. We would appreciate it if you would please remove your review from our page, and post it on your former employer's page, ROI Call Center Solutions. Thank you.

4.0

Feb 24, 2021

Great remote opportunity if you don't being yelled at

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay is great being a remote work from home was amazing

Cons

On the phone all the time and being yelled at

2.0

Feb 7, 2021

N/A

Team lead

Recommend

CEO approval

Business Outlook

Pros

I don't want to review this place.

Cons

Not motivating to work here

ROI Call Center Solutions Response

This review was posted to the wrong company. We are a technology company in Massachusetts. We do not have an office in Utah, or any employees in Utah, or any “Team Lead” job titles. Please remove your review from our page. We believe you may have intended to post it for ROI Call Center Solutions. Thank you.

Viewing 184 - 186 of 256 Reviews

ROI Call Center Solutions reviews FAQs

Reviews ROI Call Center Solutions reviews

ROI Call Center Solutions

ROI Call Center Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice option from home but only 11 per hour

Great remote opportunity if you don't being yelled at

N/A

ROI Call Center Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ROI Call Center Solutions reviews FAQs