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      ROI Call Center Solutions

      Part of Connexus Resource Group

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      ROI Call Center Solutions reviews

      3.2

      53% would recommend to a friend

      (256 total reviews)

      Rob Schow

      64% approve of CEO

      48% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Senior management

      2.5

      Compensation and benefits

      ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      256 reviews
      4.0
      Apr 6, 2017

      Great Starter Job

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive Management that care for you. One of the first policies you learn about is that management have a goal for a work environment better than home. You get your own cubicle you can decorate however which makes you comfortable. You can eat and drink at your desk in between calls, and most of the teams feel like family.

      Cons

      Sometimes it's one sided with Management when problems arrive, they have a problem of talking at you instead of to you, which is average for management as a whole in any other career. Some contracts aren't as busy as others, so you have to be prepared to be bored or busy with in cubicle projects like games or books.

      5.0
      Mar 30, 2017

      Customer Care Professional

      Customer care associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meet great people. Gain skills in working with multiple online programs. Very easy to learn how to work the programs. Great trainers. Good Managers. Nice Company.

      Cons

      Getting time off can be a hassle. Need some new chairs.

      5.0
      Mar 30, 2017

      I Love This Company!

      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They really care about their employees and give opportunities to grow within the organization. On top of that, if a campaign goes away, they will make sure you have a home on another account. They have fun incentive programs and Taco Tuesdays! I really love the fact that they make sure it feels like a community with a fun atmosphere. I've worked at other call centers and they feel so detached and make me feel like a number in a sea of numbers.

      Cons

      They don't give away free cars in their Ticket 2 Rock program.

      Viewing 232 - 234 of 256 Reviews
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      ReviewsROI Call Center Solutions reviews

      Glassdoor has 259 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.