Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Work from home is a nice plus" ((in 30 reviews)); "Meet great people." ((in 8 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Flexible hours, work from home" ((in 6 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Low pay and never any raises" ((in 34 reviews)); "The training is inadequate." ((in 11 reviews)); "The pay and benefits are abysmal" ((in 10 reviews)); "Managers get aggressive when numbers aren't met!" ((in 7 reviews)); "Building, Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 6 reviews))

Skip to content Skip to footer

Notifications

ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

Compare reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

256 reviews

4.0

Mar 17, 2017

Good stuff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, no out-going calls, good management

Cons

It's a call center. Don't make a career of it

4.0

Mar 9, 2017

Love It but No Perks!

Sales

Recommend

CEO approval

Business Outlook

Pros

Executives are really easy going and I love the different account Managers. They are a second chance employer which really helps if you ever made mistakes in your life. I think it's nice they have Taco Tuesday for the employees although I don't eat them. They are never too quick to get rid of you if you apply yourself and try your best despite what some of these other posts say. Because they are a second chance employer, they tend to get the bottom of the barrel most the time so it's easy to see why they are such complainers.

Cons

Insurance is offered but is truly awful and I don't recommend it to anyone. There are zero Paid Holidays, PTO, Sick Time, nor Vacation Time no matter how long you have worked here. There are a lot of different groups of not very well mannered employees that always trash the outside of the building throwing trash a cigarette butts on the ground. The bathrooms are always trashed or broken and absolutely disgusting.

1.0

Feb 17, 2017

Directionless.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None that I can think of

Cons

Chaotic. No sense of management. Managers have no idea what they're doing, and neither do employees.

Viewing 235 - 237 of 256 Reviews

Top companies for "Compensation and Benefits" near you

KPMG

3.6★Compensation & Benefits

ROI Call Center Solutions reviews FAQs

Reviews ROI Call Center Solutions reviews

ROI Call Center Solutions

ROI Call Center Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good stuff

Love It but No Perks!

Directionless.

Top companies for "Compensation and Benefits" near you

ROI Call Center Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

ROI Call Center Solutions reviews FAQs