employer cover photo
employer logo
employer logo

Rackspace Technology

Is this your company?

Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,765 total reviews)

Amar Maletira

49% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Aug 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is good. Benefits are acceptable. Time off is on par.

Cons

Pay is well below market. Promotions are mainly tenure based. That means you can do amazing work consistently, and still be passed up for a promotion. There are many arbitrary rules and red tape. It becomes frustrating quickly. And, of course, as many other reviewers have stated, management is the single largest problem in the company.

1.0
Sep 3, 2021
Recommend
CEO approval
Business Outlook

Pros

I am a tenured 'Racker' who grew with the company from when it was just 600 or so employees. The culture, the management, the MD really valued and cherished the company they were building. Over the years there has been many transitions and changes, all bumpy rides but like many companies they overcame the challenges and come out the other side. Pros - They are paying very well - competitive salaries and sign on bonus's for some roles. - Rackspace has a fantastic product portfolio and service offering, we should be very appealing to customers based on what we can offer and support. - Do we have the capability to actually support the customers?? - Answer unknown.

Cons

I never thought I would be writing on the con's side of a glassdoor review, but having watched Rackspace grow and build amazing things over the past decade, to now watch it come crumbling down I feel an honest review is needed. Since the new leadership came in to play in 2020, the culture has been ripped out of the company, removing the onsite gym, the discount to the external gym, free breakfast all to make cost savings to make the company look more profitable. Credible, tenured Rackers have left without management putting up a fight to keep them because they have people within their IBM network to replace them. Why are these people leaving? If I share to much information here my review will be taken down.. But let's just say how the management team are treated is inhumane. The pressure is extremely intense, you cannot challenge or share any constructive feedback with your leadership team or you will be completely shut down and embarassed in front of your peers. Flexibility- In a world where the majority of the country are working from home, the Rackspace leaders are still pushing for people to be in the office, despite communicating a WFH policy until the end of the year. - Confusing. -Sales comp plan - better than some competitors but not as lucrative as it once was.

1.0
May 1, 2015

Fake Reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rackspace hires some really great people to work for them, some of the best and brightest people i've met in my career work at Rackspace.

Cons

The Social Media Team works around the clock to make sure that the public image of the company looks immaculate. A number of the reviews on this site are obviously fake. Huge lack of internal quality control, the culture is a minefield of corporate politics where if you say one wrong thing to one wrong person you will be pigeonholed, and HR serves management, not the common employee. If you go to HR, prepare to be singled out as "insubordinate" and for the rest of your days at the company to be horrible.

Viewing 58 - 60 of 3,765 Reviews

Glassdoor has 4,014 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.