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Rackspace Technology

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Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,765 total reviews)

Amar Maletira

49% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
May 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits and good pay. You'll meet a lot of smart people who want to do good work. They are protective of the legacy and with good reason--it's the only thing worth a darn.

Cons

The company has totally lost its way since 2014. They have no leadership with their technology and no direction/leadership within the company. If you watch Rackspace for over a year, you will see continual churn at the SVP and C-level because there is no driving vision for a road ahead. There is zero culture of accountability. People try big flashy programs and get promoted based on their initiative; meanwhile their initial programs are left to rot and fail. People chase their tails trying to find traction. If they are not successful within 4-6 months, they leave, only to be replaced by someone else with a new flashy program.

4.0
Feb 21, 2016

Looking for a change ....

Recommend
CEO approval
Business Outlook

Pros

+ Available career opportunities for low level to mid leve + Great Startup Culture within specific Support groups + Good communication from Managers down + Good Benefits (Health, OnSite, ...)

Cons

- Ambiguous Senior leadership message - Ambiguous future message - Overall Brand concept and message changes every year - has become more corporate (as expected) over time and away from the "fanatical support" principles

1.0
Jan 29, 2015

Was a great place around 3 years ago..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture is ok depending what team/org you are in. Can wear whatever you want to work.

Cons

Management is out of touch on how to run a company of this size. They are inexperienced and demoralizing employees. I don't understand how someone with no management experience can get promoted and have power of your reviews on promotions, etc. The system works where if you suck up enough, you get promoted not by your hard work. This is why there is a mass exodus that happens of all your smart talent. The wrong people get promoted and the good people leave. The salary is not on par with the industry. They say other perks make up for it. Their bonus is too volatile as it is based on company growth and not your own goals assigned to you. I'd say this was a great company 3 years ago, but now it is time to look else where.

Viewing 64 - 66 of 3,765 Reviews

Glassdoor has 4,014 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.