Does Rackspace Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has been stable over the past 12 months.

How satisfied are employees working at Rackspace Technology?

61% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rackspace Technology 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rackspace Technology?

Cloud Engineer (122) , Manager (78) , Customer Success Manager (63) , Software Developer (59) , Linux Systems Administrator (43) , Account Executive (39) , Software Engineer (38) , Systems Engineer (37) , Director (36) , Network Security Engineer (36) , Project Manager (35) , Solutions Architect (31) , Systems Administrator (30) , Data Engineer (29) , Sales (27)

What are the pros of working at Rackspace Technology according to real employee reviews?

"Great culture if you are young and get a lot of satisfaction from working and accomplishments from such." ((in 440 reviews)); "Great people throughout the company who really give a damn and who step in front of trains for the customer" ((in 375 reviews)); "Good work Life balance and into latest technology" ((in 218 reviews)); "U.S. benefits were good but just a guess they may be changing for the worse due to the economic downturn." ((in 187 reviews)); "Good for permanent work from home" ((in 113 reviews))

What are the cons of working at Rackspace Technology according to real employee reviews?

"Poor management and lack of vision" ((in 148 reviews)); "Middle management is afraid of senior leadership because of the high risk of being fired." ((in 142 reviews)); "Frequent layoffs and reorgs." ((in 97 reviews)); "Most managers are good only in being a 'proxy/party in the middle' where all what you do is listening to complains and forwards it" ((in 95 reviews)); "Too much middle management" ((in 43 reviews))

What are employees saying about Rackspace Technology layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rackspace Technology layoffs and their outlook for job security at Rackspace Technology in 2026.

What are the top reviewed Rackspace Technology locations?

Ciudad de México , Guadalajara , Monterrey , Aguascalientes , Zapopan

Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,765 total reviews)

Amar Maletira

49% approve of CEO

44% positive business outlook

Ratings by demographic groups

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Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

2.0

Apr 13, 2015

Mid and senior leadership is a revolving door

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Rackspace is a good place for folks to start their careers and get involved in technology, especially if they're in south Texas.

Cons

Rackspace is a $1.8 Billion company still being run like a $50 Million company. The leadership runs the company with a non-data driven, "shoot from the hip" mentality - primarily because much of the senior leadership never developed the enterprise class leadership capabilities required to both recruit and develop a high performance workplace. As a result, most mid and senior level talent brought in to change the company are obstructed by entrenched long term "Rackers" who are more interested in holding onto their fiefdoms than moving the company forward. Even if you are able to overcome the entrenched obstructionists, your performance isn't rewarded. For this reason, the bulk of talented mid and senior level new hires quickly become frustrated and move on - the result is overall weak leadership at the company at all levels.

1.0

Feb 26, 2015

Was sold on the hype, worst decision I made

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free soda, relaxed dress code, nice people, new problems everyday to troubleshoot

Cons

I was sold that this is a great place for your next journey in IT. I come here and find out it is great if you like to play politics. I left a good job and got screwed. I have found nothing but horrible, inexperienced managers. The training is very generic and there is only so much openstack hype they have to run on. Reorg's every quarter and shrinking employee perks. Benefits stink and raises are do not happen. San Antonio is not the best tech hub and wish I would of hit Austin before relocating down here. Potential new hires, please make sure you do your homework on this company. It is not what it use to be and is changing very rapidly for the worse. A lot of techs are looking for other jobs, so expect another mass exodus.

1.0

Feb 6, 2015

tired and burned out

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great friends Food trucks during the week Get to see new issues each day No dress code

Cons

A handful of techs drive this company. You get burned out with the amount of pressure and constant nagging of getting things done. A lot of techs do not have the drive to keep learning, so they get comfortable in their position and not caring anymore. They do their 9-5 and go home with issues left broken. The mentality is that eh, I can just escalate this up and they'll fix it. NO ACCOUNTABILITY in this company. Very political on who you know. Middle manager's should not be managers. You can't train people to be a good manager. They have to want to be a good manager! Company is cutting a lot of the things that made this company once great. Benefits get worse every year and too many people leaving. I guess they have no choice but to take things away to keep the stock price good. The con of a public company.. Also, San Antonio is not really a tech hub. Stick to the West coast or Austin. The day Rax goes under, a lot of people will be screwed in San Antonio.

Viewing 88 - 90 of 3,765 Reviews

Jobs at Rackspace Technology

Customer Success Associate II - MX

Trabajo desde casa

View job