employer cover photo
employer logo
employer logo

Rackspace Technology

Is this your company?

Rackspace Technology reviews

3.5

61% would recommend to a friend

(3,767 total reviews)

Amar Maletira

49% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 21, 2015

Former Racker Reporting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's some wicked sharp people there. I mean just unreal smart. You can learn a lot, and ramp up your skills quickly. The onsite gym, and lax dress code are a plus as well. The pros were enough to keep me there for over 5 years.

Cons

All those smart people? Yeah, they're leaving due to inept management from the directors on down. They don't listen to the front line/engine room rackers. Headcount is a joke. Queue volume would be if it weren't so absurdly terrible. Pay isn't close to competitive. Tuition reimbursement and 401k are a joke as well. Oh, and if you mention any of this in your exit interview, even in the most professional, and diplomatic manner possible, there are some senior leaders who will black ball you within the org, making it impossible for you to come back, even if you wanted to. That statement of "ineligible for rehire" can also cause you issues with future employment as well, depending on the degree of background investigation that is done. All of this is symptomatic of the petty, vindictive, wrong headed, nature which seems to be heart and soul of middle management.

2.0
Feb 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Good friends who understand the same pain you are going through with this company

Cons

Not paid enough to put up with the demands your manager is giving you. Your manager has no idea how to manage, so the blame always falls on you. They have a management training program, but it does not seem to be helping with these new managers. They throw them in the wild and use the floor as a training ground. We are not a startup anymore, but they try to treat it as it is. If your customer complains, it is all your fault (sse) and not the AM, BDC, or any of the admins who screwed up. Before, it was all our cloud and no one else's, but now it is everyones cloud we manage. We don't even have people who understand our cloud, let alone now manage other clouds :( SLT is trying to throw darts blindly to see what works. We did this 5 years ago and got hurt and here we are doing it again. Politics suck here. Make sure to play the game right to get promoted. Will leave it at that.

2.0
Feb 8, 2015
Recommend
CEO approval
Business Outlook

Pros

- company culture - great technical folks - some training

Cons

- low pay - no upward mobility - middle management that doesn't have a clue - empty promises

Viewing 97 - 99 of 3,767 Reviews

Glassdoor has 4,016 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.