Rackspace Technology reviews

The worst senior management I have ever seen running a company in the UK. They aren't qualified, they lack the technical knowledge and the people skills required to manage people. Some of management roles are pointless in some cases. There are so many Customer Care Managers when they actually don't really do any customer care management you probably need about 3 for the whole of the Enterprise department. There are a lot of fake reviews here and you can blatantly tell which ones they are so lets look at things realistically: This is not a start up the company is 17 years old approximately. Using the "we are a billion dollar start up" line rubbish to justify the lack of maturity at all levels in the organisation is just non-sense. Senior management in the UK and US have failed to make sure the company has adequate processes in place which grow with the organisation and that is why it is a mess internally. Having technically inept senior managers in technical roles has hurt this company particularly in the UK as they really do not have clue about what the actual "real cloud" market is about and instead have the account teams and technical staff doing mandatory courses which serve little to no relevance in their roles. I was a senior technical employee but I would not advise people to come to Rackspace unless you are going in to a very senior management role as you will be knee capped in terms of progression. This is due to the pathetic leveling processes that is peer reviewed which means for you to get what Rackspace call a promotion which really isn't ( you do the same job and get a pay rise which they can't even tell you the value of) you have to persuade other people who do you job role to give you a pay rise. The effort involved isn't worth it. Having moved out of Rackspace in to the real world I can say the grass is greener due to other companies not living in a "Fanatical Support" bubble. Rackspace will not survive as it has no real technology and can't compete. I honestly believe the company will be acquired when the share price hits approximately 18 to 20 dollars.

Let me start by saying that I might have given Rackspace one or two more stars, but I noticed that they have been putting up fake five star reviews, sometimes copying lines verbatim from other reviews. A such, I've decided to give a detailed list of cons. The pay is lower than it should be. They are paying on average about what I made in similar roles 15 years ago. If you are smart enough to negotiate fair pay they won't let you forget that you get paid more than average. Incredibly unprofessional. They're management has been seriously degraded over the last few years. Their current CEO will smile in your face and stab you in the back as soon as you turn around. If you aren't in San Antonio your career will be stunted. Self promotion is an art for some. Be prepared to watch the shameless sycophants rise through the company while you quietly do your job and get zero recognition. If you do manage to get recognition be prepared to start over again in three months when management changes and you get to work with a new manager who wants an something entirely different. If you don't work in the Cloud segments you aren't important. Nevermind that what you work on actually pays the bills.