Ria Money Transfer reviews

3.5

59% would recommend to a friend

(414 total reviews)

Juan C. Bianchi

65% approve of CEO

48% positive business outlook

Ria Money Transfer has an employee rating of 3.5 out of 5 stars, based on 414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ria Money Transfer employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

414 reviews
1.0
Feb 2, 2019

RIA London - Baker street

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The HQ is in a nice area in Baker street with good transport around London. -They hire people coming from different cultural backgrounds from the countries where they are bringing their services. -Free fruits and water. -The CEO -Two managers in the Operations department were always committed to help and solve problems beyond their duties.

Cons

-It is a chaotic environment. -Lack of strategy for a short and mid term plans. (Long plan is provided by central office but they fail deadlines, bringing the issues to be solve in short term ) -Fire-extinguishing culture. -Stressful and hostile environment- the lack of planning create clashes between different areas. -Internal sub group that work inside the company to hide and protect members. -HR is not a mediator but part of this sub group. -Bad internal communication channels. -I felt harassment several times from my boss and sexual harassment in 2 opportunities.

avatar
Ria Money Transfer Response
7y
Dear Former Employee, Firstly we would like to thank you for taking time to share this feedback. We honestly regret to hear that your experience with RIA UK involved the potentially unlawful behaviour addressed towards you. We would like to take this opportunity to extend our apologies if we failed to prevent this from happening, also - that we were unable to address this while you were still part of our team. We would like to invite you to reach out to us and share more details of the harassment cases you referred to. It is not our intention to allow any of such behaviour to be tolerated as a practice at any level of our organisation. We take such reports extremely seriously and intend to run a full investigation into the allegations. May you please get in touch with our HR Manager in London, whether in writing or by phone. If required – such conversation will be kept confidential where possible.
5.0
Dec 30, 2018

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Multinational work enviroment with friendly and helpful co-workers

Cons

All positive experience nothing negative that can be shared

1.0
Oct 28, 2018

No care for employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary is the only advantage.

Cons

Its all about targets and results. Except, when there is an open high position, then its friends politics. Always sabotage of holidays of employees. People are afraid to take holiday, management will retaliate. Industry average salary. And a lot of stress for that little salary. Negative feedback not appreciated by management. They will provocate and intimidate you. Too much focused on excel sheet management and not on agents needs or employee career.

Viewing 352 - 354 of 414 Reviews

Glassdoor has 598 Ria Money Transfer reviews submitted anonymously by Ria Money Transfer employees. Read employee reviews and ratings on Glassdoor to decide if Ria Money Transfer is right for you.