Ria Money Transfer reviews

3.5

59% would recommend to a friend

(414 total reviews)

Juan C. Bianchi

65% approve of CEO

48% positive business outlook

Ria Money Transfer has an employee rating of 3.5 out of 5 stars, based on 414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ria Money Transfer employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

414 reviews
3.0
Jun 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Bosses who listens and willing to compensate your progress and other matters on the company's growth. Business friendly staff. Flexible communication among agents and customers. Strict money transfer services. Perks given to those who deserve one.

Cons

Average wage for my part. Constant changes in management. Mediocre HR staffing. Talkbacks. Limited workforce.

3.0
Jun 6, 2018

Not all bad. Could be much better.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location and refurbished office space right in the heart of downtown Denver on the 16th Street mall. There are plenty of bars, shops and restaurants to frequent for coffee, lunch or happy hour. As a full time employee you will be offered a good salary and benefits package that includes healthcare coverage and 401K with a match. If you’re lucky, you might be eligible for a discretionary annual bonus. The culture is a work in progress and they claim to be focused on delivery. The office environment feels like a startup within a much larger and well-funded organization. Most of your co-workers are pretty nice and there is a laid back feel with a casual dress code. They provide lunch or breakfast each Friday. They do monthly all hands meetings to update employees on company performance and hold focus groups a couple times per year to identify potential room for improvement. If you’re self-motivated you’ll feel pretty busy and will do some meaningful work in digital marketing, development, product or analytics. If you’re not self-motivated you might be quite bored and feel there is a lack of direction.

Cons

Overall, HR at this company is here to look out for the company, not the employee. The healthcare benefits are good, but not cheap. If you’re planning on covering more than yourself on the company’s healthcare package be prepared to have a sizable chunk of your salary cut into. HR has been approached multiple times about correcting this or offering some lower cost options and they have done nothing. The same goes for the 401K package. It’s obvious they have gone for the lowest bidder and have mediocre investment options because of this. It’s a good thing there is a match. The culture can feel a bit like a high school popularity contest and there are some small cliques that tend to congregate together. This has caused some favoritism and depleted morale. There is little room for advancement and zero accountability in this office, especially with the development team. A small group of very dedicated people contribute at a high level and deliver, but across departments people show up to work late, contribute next to nothing in meetings, take long lunches and leave early on a consistent basis. This is not in line with a culture of delivery. Considering this is primarily a development shop it is worth noting there have been four development directors in a little under four years. Each director has had their own way of doing things and this has contributed to frequent and significant turnover in the department. Once again, this is not in line with a culture of delivery. Another source of frustration for the digital office is the database team is isolated from them in a different office and state and they do not deliver at the same pace or have the same reporting lines as the digital team. Communication with them relies on email or the occasional conference call. The guy in charge of this team runs the department like he is an overlord and his team will do nothing without his approval. Get used to the word escalate because no-one wants to interface with this guy.

1.0
Nov 23, 2017

Mismanaged Cliques

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Decent HMO Benefits (Kaiser Permanente)

Cons

-Woefully under-compensated (expect 25-45% less than fair market wages) -401(k) matching is "OK" but nowhere near as competitive as others (50% of employee contribution up to 3%) -Tuition Reimbursement of $2000 per annum doesn't encourage seeking advanced degrees (other companies offer $5000+) -No upward mobility (unless you're in one of the cliques) -Most management positions are occupied by those who can't speak English (understandable since main demographic is Hispanic, but to advance the company to compete with WU or MGI, a better grasp of the language is mandatory) -Nepotism and Cliques (you are either in one of the management cliques or you're not -- if you're not, then you are out of the running for most positions) -Technology is a joke (no investment in innovation and outdated systems) -No understanding of Exempt/Non-exempt employees (everyone is treated like an hourly associate) -Vacation Accrual is outdated and in favor of the employer -Machismo and an uncomfortable environment is encouraged from the top-down (womanizing jokes, anti-LGBT jokes, etc.)

Viewing 358 - 360 of 414 Reviews

Glassdoor has 598 Ria Money Transfer reviews submitted anonymously by Ria Money Transfer employees. Read employee reviews and ratings on Glassdoor to decide if Ria Money Transfer is right for you.