SAP reviews

4.2

84% would recommend to a friend

(25,008 total reviews)
avatar

Christian Klein

76% approve of CEO

73% positive business outlook

SAP has an employee rating of 4.2 out of 5 stars, based on 25,008 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SAP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

25K reviews
3.0
Dec 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Company growth - They have created a great suite of products and services. There are many untapped markets in the world. There is also a great potential to grow their existing client business. It doesn't take much to capitalize on it. It's just a matter of having the right people "on the bus" to maximize returns for SAP shareholders. Culture - Very inclusive, friendly and warm place to work. Lots of great people (don't confuse this as all of them are the best candidate for their respective jobs). Can be fun. Most teams have autonomy to innovate. Work/Life Balance - Most managers allow working from home some or all of the time (for the right people). HR - Their HR team seems to be a solid group of competent professionals, despite the recruiting arm leaving much (all) to be desired.

Cons

Recruiting has been known to lie - There are countless examples of people who were lied to about their title/level and their next move in company. Backwards titles complicates this further. This coupled with much of my other feedback lead to great employees either leaving the company, or leaving and coming back (which the CEO, SVPs, and many other leaders have done). When it comes to hiring your own team, people managers have to do the majority of searching for candidates (provided they want to assure they get the best person for the role). Most mid-level leaders are afraid of and/or avoid confrontation - Bad to mediocre employees aren't disciplined, and over-achievers aren't reward commensurate of their impact. I'm not sure anyone has ever been put on an action plan (let alone fired) at the company, which makes those that are (below) average at their job think that they just have to wait to be promoted. Leaders try to contain over-achievers by promising a bright future if they just wait, then offer you everything you want(ed) when it's too late. Senior leaders lift up concerns about employees, so do said manager's people, and yet no material corrective action is taken resulting in their great employees moving on. Wrong or right, this gives the perception that managers are more concerned with being everyone's friend and are happy with where they are, so they state that "everyone here is great" to make things easier vs having tough conversations or potentially ruffling feathers by having some on a faster track than their peers. Top down management style - A lot of mid-level to senior leaders don't take constructive criticism well from their employees. They get the majority of their direction from senior executives, then generally tailor to what their plan was, which delays or fractures career promises (moving targets). They no doubt mean well, but don't seem to realize that if they are authentic 98% of the time, employees are still left guessing when the other 2% is occurring (and if they can truly rely on them for their best interests). Additionally, when you ask them why overall company projections or a product launch deadline were missed, you tend to get boilerplate excuses. Seniority can breed complacence - The most people I've ever seen in a company that have been there for the majority of their career. That's generally a good thing, but many of these people don't have a competitive background for their position that one would expect from an SAP/leader in technology. Diversity (including in professional experiences) is a good thing. A lot of the leaders that have been with the company for the majority of their career likely wouldn't be at the same level at any other comparable company, and many didn't go to school for what they are doing. Perhaps they realize this, so they never leave, and are fine with mediocre employees on their team as it won't challenge their position in company. Because many haven't worked at other major companies, they don't know any better, generally given false positive reviews on their managers and for Concur as a best place to work. Little to no value is given for having advanced degrees (nor do leaders encourage their employees to pursue them) as the company seems to think consulting companies and annual conferences are the only thing needed to help with on-going education efforts.

1.0
Mar 31, 2015
Recommend
CEO approval
Business Outlook

Pros

- The benefits provided are quite lucrative. Also having them as a flexible option allows staff to accumulate more take home pay in their salary. - Travel is a key aspect of working in CoE, should you be that way inclined then this is a very nice aspect of the job. - The employees in Ireland are highly qualified for the job and very easy to interact with. - Flexible work hours, SAP allows for flexible work hours during the week when you are on day shift. - Fuel card option for those who drive, saving almost 50% on fuel costs. - The bonus is high compared to competitors with an onsite bonus provided for every day you are with a customer. - Dealing with customers face to face and remotely can be a hugely rewarding experience with regards to learning. Soft skills such as these can be imperative across many jobs. - Plenty of SAP Certifications to learn and obtain for free.

Cons

- Progression through the ranks is often based upon vague and unrealistic KPIs that contradict one another. Allowing for management to ensure you're not pushed up the ladder for rudimentary reasons (not enough onsites, not enough rotations, not enough knowledge transfer sessions to name but a few). These reasons often don't correlate with your actual business acumen or technical know-how. You could potentially get glowing reviews from customer interactions and support yet still be told you didn't have enough team presentations in the year...resulting in no progression. - Base pay is incredibly low compared to competitors. When trying to take out loans and mortgages, banks don't look at the "package" you are earning with your respective company. They look at base take home pay. With this being so low you could find yourself in a difficult situation later in life. - Whilst the travel aspect is a positive, it is also a negative. Work hours whilst onsite are ridiculous, you must adhere to the customer's demands in that regard. This can leave you working 12-15 hour days for 5 days a week whilst onsite (completely removing the flexible work hours benefit that SAP promotes). - The SAP CoE Ireland office is now used as cheap labour to the US, Canada and China. The Irish employees are sent routinely on 15 hour+ flights to these regions at the very last second and with very little notification. This results in a very low worklife balance and low morale due to insecure work conditions. You often have the feeling that you don't know where you'll be next week. Planning events in your life becomes almost impossible. - The expectation with CoE is to travel onsite/rotation for up to 6 months of the year. If you are gone for that amount of time you cannot avail of certain benefits like the fuel card or the free lunches. Both of these benefits become redundant whilst away from the Irish office. You are offered a per diem for the lunch costs incurred whilst onsite but this is often too low an amount to pay for your daily intake. - The influx of jobs within the CoE area has resulted in a massive knowledge gap between experienced and new employees. Graduates are often asked to ramp up these new colleagues resulting in the blind leading the blind. Often new employees are sent onsite without full training - the reasoning being that they can "learn on the job". - Unsociable work hours; whilst there is a flexible work hours initiative within SAP, this does not often apply to the CoE area of the company. As CoE is expected to cover all regions this results in staff working late shifts regularly. The EMEA timezone is in fact covered by Germany meaning that Irish staff are often working unsociable work hours from 1500-2300 every day. There is no end in sight for this as the US and APJ regions enlarge. - SAP Ireland is essentially at the whim of Germany. Every change that happens with Irish staff is controlled and dictated by German management. Often staff get the feeling that Irish management is powerless - this results in even lower morale as nothing can be changed on this side of the water.

1.0
Mar 24, 2022

Company In Decline

Recommend
CEO approval
Business Outlook

Pros

Moved towards modern technologies and architectures. Benefits on par with job market. Large corporate users/customer base.

Cons

Work life balance is a thing of the past. Pay is half of market rates. Development senior leadership is overly frugal and inexperienced; they set unrealistic goals with no objective reasoning and then blame/punish the productive roles for failing to meet them. Development senior leadership is only concerned with getting something on the product listing; no regard for quality or product viability. Development senior leadership greenlights projects that aren’t ready and short-circuits their own product lifecycle processes, leading to serious delays from research. Development senior leadership is completely inflexible about product release dates for literally no reason other than to get products listed as fast as possible, leading to release of unusable software. All members of leadership constantly make bad decisions for short term gains because they are using their roles as a springboard into higher leadership and leave before they face any consequences. Product Managers have their own reporting line so they have completely different goals and success criteria not aligned with their development teams. Product Managers have no scrum training nor experience, don’t come to scrum ceremonies. Development managers who are brand new to the company think senior developers are inept because they haven’t quit already, don’t consult them on major decisions, and then blame them when everything backfires. Development managers have no B2B nor enterprise software experience, and fail to recognize the inherent complexity.

Viewing 139 - 141 of 25,008 Reviews

Glassdoor has 35,935 SAP reviews submitted anonymously by SAP employees. Read employee reviews and ratings on Glassdoor to decide if SAP is right for you.