Sage reviews

3.5

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Sep 25, 2018
Recommend
CEO approval
Business Outlook

Pros

> You can look back fondly on working with some genuine and great people over the years during your time here

Cons

Also, if you ARE the last person to leave... >check the fridges have been switched off and emptied. "Empty all the fridges that were used by 1500 personnel????" I hear you say? No need to fret - there were only 2 shared by all staff >"SELL!! SELL!! SELL!!" >Wipe down all the microwaves. Same again - it's not such a big task - 1500 personnel had to share 4 microwaves, so it's not a massive ask. Besides, as you are the last person, there is no queue at lunchtime now. >Post something on Chatter - the internal "Social Media" tool. You are the last person leaving, so only you will read it - but that was always the case anyway. Frodo should have hidden the ring on Chatter - even Sauron would not have been able to find it there! >Ensure all your monthly 121s are up to date, your mid year is up to date, and your final year review is up to date. Although you are the last person in Sage, and nobody else going to read it, they never did anyway. As you're now the last employee, you also need to take care of the management tasks too (dont worry - there's no need to read anyone's appraisal)... >>Share a post on LinkedIn - a leadership quote by Simon Sinek is perfect ( just to give the appearance to LinkedIn land that you give a hoot about leadership - it's okay that you dont actually care though, apparently ) >>Post on twitter about how inspired you are by customers. Again it helps to give the appearance you give a damn - you don't necessarily need to care about customers, apparently Most importantly >> dont tell the shareholders you are the last one to go. Whatever happens, we have to ensure these random strangers that nobody knows, that do nothing, but make everyone miserable, are kept happy, so that they can be a small % richer as a result of what you do.

1.0
Aug 3, 2018
Recommend
CEO approval
Business Outlook

Pros

The brand although unfortunately having squeezed the pockets of accountants and small businesses for so long even that is met with disdain. I actually feel embarrassed to work here. My immediate team members are a great group of people but most of our conversations are about how unhappy we are.

Cons

Company lacks any vision or strategy. Products are over priced. Products are not keeping up with competition. Management doesn’t listen to any feedback and stifle any ideas. Systems so old you can’t do your job. Culture of back stabbing. Second hand car dealer mentality, sell it, move on, customers problem then. Unrealistic targets. Less than 20% of the team get any bonus.

1.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Sage perks... i guess. Building is decent, but now Stephen Kelly has got rid of one of the cafes it's not so great.

Cons

I'd like to know why when I applied I was not told about sales in Tech? This is pushed heavily on to us and causes so much stress. Sage do not care AT ALL about customer service, only sales leads. They'd rather we got a sales lead, which then has to be converted by sales (completely out of our control), then we will be penalised if it doesn't convert, than actually helping the customer. It is the most soul destroying environment I've ever been subjected to. Do not believe the current job descriptions, in tech support even if you have amazing CSAT and other scores, if your sales leads aren't up there you will be put through extreme stress. The method of dealing with customers (get them off the phone ASAP even though they've been on the phone 6 times this morning) is SO unethical.

Viewing 40 - 42 of 5,257 Reviews

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