Sage reviews

3.6

63% would recommend to a friend

(5,268 total reviews)
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Steve Hare

70% approve of CEO

61% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Dec 10, 2015

Nice culture - bad politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lovely people and a friendly culture. Great projects and a very inspiring new direction which emphasizes innovation and creativity.

Cons

Riddled with nepotism and cronyism. If you don't know anyone in power you're finished. Highly incompetent managers with no clue about leading a team.

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Sage Response
10y
We are disappointed you feel this way but certainly would invite you to reach out and provide additional specifics so that we may review your experience. Please contact Mulcare at 727.826.7660 to discuss further.
1.0
Nov 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and benefits. Not much pressure from management for hitting sales targets and pretty lenient (may vary with manager, of course).

Cons

Sage Software is not a true technology company. They essentially acquire other software companies and re-brand as their own and manage the product line. No real changes to those products, but increase renewals by a substantial amount each year. It's 2015 and they're barely adapting to the SaaS business model which their only real cloud based product that's relevant is built by Salesforce. It is told to the employees quota is based off last FY's number +10% which is not the case. Some months you don't even get your quota until two weeks into the current sales month. Working in a net new division, you would think there would be a lot of collaboration with marketing which was not the case and in fact, very disconnected. Their mentality is, if I'm an executive, I don't speak with sales reps, only their managers. Sage's leadership team has no direction and reality to what the market is demanding. A lot of the business initiatives in the Sage 50 group were changes on the fly without much thought. A lot of the management also don't have a clue how to be competitive in the small business market space. They're only focused around the numbers and showing a growth whether or not it is in an ethical way with absolutely no business plans or road map. Politics is also a big issue within the Sage 50 organization. There is a lot of favoritism and even unprofessionalism within the Sage 50 business unit.

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Sage Response
10y
We are disappointed you feel this way but certainly would invite you to reach out and provide additional specifics so that we may review your experience. Please contact Lisa Codispoti at 949-864-7126 to discuss further.
2.0
Sep 4, 2015
Recommend
CEO approval
Business Outlook

Pros

I was a part of the "Concierge" team which was given one day of training on the product. This scheme was devised by someone in Sage North America to decrease hold time. They hire people to quickly answer calls, say (in a robot voice), "I am searching for a solution to your problem," and then transfer the call to a REAL support representative. The pro is that they give employment to people who are able to act like robots.

Cons

As contract employees, we were treated like we don't matter. And then we were advised to violate our contract by applying for work with Sage directly. They've got some serious legal issues in the making.

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Sage Response
10y
We are disappointed you feel this way but certainly would invite you to reach out and provide additional specifics so that we may review your experience. Please contact Michelle Mulcare at 727.826.7660 to discuss further.
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