Sage reviews

3.6

63% would recommend to a friend

(5,268 total reviews)
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Steve Hare

70% approve of CEO

61% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
4.0
Sep 22, 2023
Recommend
CEO approval
Business Outlook

Pros

My team are great! Since joining I've worked with some absolutely great people, who are properly supportive, know their stuff, always have time to jump on a call and talk over a problem. I've also been part of super exciting projects, with what feels like very new tech and solutions. I've taken up more and more responsibility and feel I've really grown a lot in my short time here so far.

Cons

The culture isn't what it used to be... I used to find communication from the higher ups regular, honest and transparent. Now it's super mirky. I feel big decisions and changes come out of nowhere. It's not a massive deal, but it's definitely changed the feel/culture. I don't think I trust the EVPs, VPs and Cs anymore. Best example of this is progression. People keep asking when the hiring freeze will be lifted, and the response is always along the lines of "there is no freeze on hiring/progression and never has been". This is the party line that people are being told to say, but the reality is that my team lead (and many others across the company) have been pushing for progressions for over a year and keep getting palmed off. So, the situation is that either the Directors, EVPs and other high ups who sit above my team lead simply don't actually have the clout to push a progression through (which would be worrying at that level), or we're just being straight up lied to.

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Sage Response
2y
Thank you for your feedback. We are glad to know that there are many positives to your experience here at Sage. It is great that you receive a lot of support from your team and that you have been involved in projects that you have found interesting and exciting. We are sorry to hear about your concerns with our culture. We want to assure you that we remain committed to you and all our colleagues and transparency is part of doing the right thing which is one of our core values here at Sage. We have a strong focus on internal talent development so our commitment to the growth needs of our colleagues is at an all-time high. We are in a season of change so it may feel like there are freezes but we are working to ensure our colleagues continue to feel the same support they have always felt. Please reach out to us via email at colleaguesurvey@sage.com if you have any other queries or would like to speak to us further about this. We appreciate you taking the time to speak up for Sage and encourage you to keep sharing your feedback with us both here and internally so that we can continue to knock down barriers for you to thrive!
1.0
Oct 19, 2022
Recommend
CEO approval
Business Outlook

Pros

I would have said the pro was working remotely, but that was taken away, despite meeting all of our goals.

Cons

Our team met all sales goals for FY22 while working from home. Our reward? Forcing us to come into the office two days every week, adding many hours to our day commuting, which is unpaid and comes out of our free time.

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Sage Response
3y
Thank you for your review. We are sorry to hear your feedback. We are proud that you and your team put your best foot forward and smashed your FY22 goals. We encourage our colleagues to come into the office because we believe that our people and their relationships with each other have always made Sage a special place to work. Although this is the case, please reach out to your manager or wider team to discuss the dynamics of your flexibility. We want to ensure you feel fully supported and happy about working in our hybrid environment
1.0
Nov 1, 2021
Recommend
CEO approval
Business Outlook

Pros

I have a job (for however long that lasts). There used to be a lot of pros but they are now cons.

Cons

Used to be very employee focused but with the recent layoffs and they horrible way that they were handled, Sage has stricken fear into employees and made us all acutely aware that their jobs are no longer secure. Upper management has destroyed all trust with it's employees with recent actions. Customer Service week was a big deal and would give employees snacks/swag but this year Sage just completely ignored it. Fiscal Year Kickoff was also a big deal and employees usually received a shirt to hoodie. Again, this year it was basically ignored and downplayed by Sage. Made the announcement that there would be layoffs and than made everyone wait a month to see if they would be laid off or not. No chance at promotion. Especially if you are of a certain color/sex.

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Sage Response
4y
Thank you for your review. The experience of our colleagues is a central priority for Sage, as is the experience of our customers and other stakeholders. As you say, we have recently made some decisions about the roles and skills that Sage will need as we move forward, and we understand how difficult these changes are for our colleagues. We believe that how people are treated as they leave the business is a test of our values and culture, and affected colleagues have been offered outplacement support and the chance to apply for other roles within Sage. We understand that we can continually improve and encourage you to provide feedback to your manager or via Always listening surveys to highlight your concerns regarding business changes and promotion opportunities. Diversity, inclusivity, and fairness are at the core of our culture. We have an ongoing focus on ensuring diversity of thought and experience across Sage, including a fair approach to progression and opportunities for development.
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