Sage reviews

3.6

63% would recommend to a friend

(5,268 total reviews)
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Steve Hare

70% approve of CEO

61% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
5.0
Sep 8, 2015

Technical Support

Recommend
CEO approval
Business Outlook

Pros

Great benefits, room growth, and cross collaboration

Cons

High call volume and lack of coverage can be overwhelming

4.0
Sep 6, 2015
Recommend
CEO approval
Business Outlook

Pros

The opportunity to learn how an enterprise publisher operates. There were many good learning experiences on both sides working with key accounts, in helping them grow their business and learning how to facilitate that growth.

Cons

Sage has a habit of housecleaning staff every few years, so that is something to consider. The best and brightest are not always those folks that are kept on board. It can be a very political environment.

2.0
Sep 4, 2015
Recommend
CEO approval
Business Outlook

Pros

I was a part of the "Concierge" team which was given one day of training on the product. This scheme was devised by someone in Sage North America to decrease hold time. They hire people to quickly answer calls, say (in a robot voice), "I am searching for a solution to your problem," and then transfer the call to a REAL support representative. The pro is that they give employment to people who are able to act like robots.

Cons

As contract employees, we were treated like we don't matter. And then we were advised to violate our contract by applying for work with Sage directly. They've got some serious legal issues in the making.

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Sage Response
10y
We are disappointed you feel this way but certainly would invite you to reach out and provide additional specifics so that we may review your experience. Please contact Michelle Mulcare at 727.826.7660 to discuss further.
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