Sage reviews

3.6

63% would recommend to a friend

(5,270 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Before Sage purchased Intacct, the company had a great company culture. We were focused on customer satisfaction first, and growing revenues next. It was a pleasant environment, and I made friends with many of my colleagues.

Cons

Then we got bought, and the new leadership was 100% focused on increasing market share. They were aggressive , deceitful, and unfriendly, and I think they started to put a lot of pressure onto Intacct's original leadership because my boss, who was always pretty rude as a person, got even worse. He started treating me with a lot of disrespect. He not only undervalued me, but was nasty to me and he ridiculed, humiliated, scared, and honestly traumatized me. HR also did not handle the situation very well when I went to them. They are only there to protect the company's best interests and not the employees. I would not recommend working here or even buying their software just because of the leadership. It's not a company you can trust and some of the leadership are old school slave drivers.

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Sage Response
3y
We appreciate your feedback and we are sorry to hear about your experience. At Sage, we are guided very strongly by our values one of which is to do the right thing for our colleagues and customers. The way you were treated was not right and please be assured that your review has been taken seriously and action shall be taken to ensure that other colleagues are not dealt the same hand. Thank you for taking the time to speak up for Sage and we wish you all the best as you step into the next chapter of your career
1.0
Jun 2, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great culture - Good benefits

Cons

- Lack of support from the management team and everything is rebranded again so nothing was in line - No proper training except for a training program that is not fully built - It worst experience ever, was in my 2nd month of working here, finish training and everything based on guidelines suddenly was pulled into a teams call while doing my training and got terminated RIGHT AWAY without any heads-up, no guiding or verbal warning before, they blame it on my English communication skills which is something really ridiculous and if someone not passing that requirement on the first stage, they won't hiring them either - I think now it all makes sense why their probation time is 6 months and when I join the company, the whole team is new, and the most senior one in the role is 1 year of working experience. Besides great culture and benefits, I will recommend staying away from them if you don't want to waste your time like me and have work trauma like this when they just suddenly terminate you right on the spot just because you are not a native English speaker.

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Sage Response
4y
We are sorry that you had a negative exit experience. The Company bases its employment decisions solely on performance and demonstrated skill level. It is our intention to provide all colleagues with the necessary training and feedback to be successful regardless of any characteristics protected under the human rights legislation. Thank you for your taking the time to leave your feedback and we wish you all the best in your career
1.0
Nov 9, 2021

Dying a slow death

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loyal but waning customer base. Sage is a FTSE 100 tech business, so looks good on a CV. Generous bonus scheme. Some nice people, but most lack the requisite skills to carry out their role.

Cons

Confused strategy and approach to execution. Company masquerades as a “SaaS business”, but not many people there know what this means. While competitors have grown at 10% plus during lockdown, Sage is celebrating 4% - it’s only a matter of time before investors abandon in favour of better opportunities, with knock on effects for colleagues. Company is ruled with an iron fist by Hare, Perkins and Howell - none of whom have a single day of experience managing a “SaaS” business outside of Sage. A fear culture is pervasive and instilled from the top - management are terrified of their bosses, and consistently do the wrong thing in order to appease them and protect themselves. Management work toward their bonus each year, and will do anything to protect this. There is an endemic culture of positive toxicity - if you disagree with company message/approach you are automatically labelled a troublemaker or not a team player and quietly shown the door. HR function is complicit in this - management are remunerated based on glass door scores, hence the eager response to comments on here!

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Sage Response
4y
As we continue to learn from experimentation and disruption, our strategic priorities and focus are clear defined to ensure we achieve our goals. We continue to build our internal talent and pride ourselves on having smart people who are passionate and amazing at what they do whilst balancing that with hiring smart people to strengthen our bench of talent. Thank you for leaving a review and ask that you continue to share your constructive feedback through our internal channels so that we can continue to improve.
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