Sage reviews

3.6

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Dec 4, 2017
Recommend
CEO approval
Business Outlook

Pros

There are simply no “pros” - there is a ton of fake PR about how this is a “cloud” company. Reality is it is not. As others have commented, they are forcing old customers to “upgrade” to the cloud or they cannot access their business data. And then they “count” this as a new subscriber. Just ask anyone who works in sales/customer support to verify this.

Cons

COMPANY BONUS POLICIES This has not been accurately described elsewhere...the company does not pay employee bonuses unless the company hits its (arbitrary) annual performance metrics. These metrics are created in way that is unclear to employees and does not reflect on their actual job performance. This is a new policy they instituted recently and it’s hard to view it any way other than not giving bonuses that were promised to employees. If you do an excellent job, you still don’t get a bonus because the company did not hit an arbitrary (aka unrealistic) “growth” target! Oh and it gets worse...the metrics used are different from the ones that they discuss in public earnings announcements. So they tell the financial markets how great the company is performing when speaking outside the company. But internally the message is that “we did not meet our targets so no bonus will be paid out.” as you can imagine, employees are beyond distraught as they have worked hard all year and done well. It’s unethical for the company to proclaim how great they are doing and then withhold bonus from their employees saying the company didn’t do that well.

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Sage Response
8y
Thanks for your feedback. At Sage we have a philosophy of ‘pay for performance’ and this year more than 90% of our bonus eligible colleagues across 23 countries will receive a payment to recognise their contribution. These payments are based on their country and own personal performance, with the highest performing teams and individuals being handsomely rewarded. In addition to performance-based bonus and commission plans, we offer competitive base salaries, as well as a flexible and award-winning benefits package designed to meet the needs of our diverse workforce.
1.0
Apr 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Only pro to taking a job here would be the three month gaurantee for commissions and the high salary they will offer. If you're desperate and need employment, this is the place to ride the train to the bottom. Make sure you have an exit strategy quick, as you'll likely be put on performance plan immediately after.

Cons

Huge mismanagement, mistakes and disconnects from the top. Word spread fast about large layoffs of key positions where ramp up times are 8-12 months to be effective around Sage while executives spout how we are "growing". Morale hit a new low yesterday for employees that weren't walked and are still remaining. Seriously don't work here. I've regularly seen employees turn in year after year of high performance and then several of them were let go yesterday simply because they made too much. No promotion from within and a terrible bell curve review system. I personally know several Sales people who received a "Meets Expectations" after being one of the few to turn in 110% above quota numbers. Does that sound like a meets expectations to you? Our competitors give out trophies and gifts for that. If you have any talent, looks elsewhere or you'll simply be frustrated until you leave. If you don't believe me, simply ask any front line Sage colleague off the record. Hit us up on LinkedIn and do your research.

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Sage Response
9y
Thanks for your review. Change everywhere is constant and, as with all organizations, we continue to evaluate our organization and improve our processes. Our priority is to position Sage for continued growth and success. We will support our colleagues as we continue on our journey to make Sage a top-performing company and a great place to work.
2.0
Feb 18, 2016
Recommend
CEO approval
Business Outlook

Pros

When I started out years ago, the company was awesome. Our Beaverton, OR location won many awards (i.e. best places to work in Oregon etc.). When Sage bought us out in 2003, it was still a good place to work. It was truly employee focused. Management cared about employees and we truly saw this day in and day out. I referred many friends and family to Sage because I loved where I worked. However, we've had many changes throughout the years. Unfortunately, that's where the positives end.

Cons

As of now I cannot bring myself to refer people I care about to this company. The only people I'd consider referring are random people off the street or my enemies. PTO caps got dropped ridiculously low from 200+ to 80, 40 and 0. Obviously it's all about the bottom line but they claim it's for our employee wellness. Before that, it was something ridiculous called Project Himalaya. What a joke that was. We lost so many talented and irreplaceable employees and no one cared to rehire more people or retain them. The majority of employees have no faith in Sage's current direction. All the rats are jumping ship with people quitting left and right. That should tell you something. The CEO has no clue about our business other than making us "the prettiest girl at the bar" and that we don't have to be the smartest one there if I recall his words correctly. We used to have a few hours a day to work on our support issues. They took away 30 mins to an hour at a time over the years and guess how many hours we have in the day to work on support issues now? ZERO. We're just mindless knowledgebase monkeys taking incoming phone calls now just like a low budget call center. I would not be surprised if they start decreasing our desk sizes to fit more KB monkeys or ship jobs to third world countries. But why is all this happening? Obviously we are a publicly traded company so our CEO has only one (legit) goal: Increase our stock price. After all, he has a few million dollars invested in it at a certain price. You can increase a company's profit by encouraging employees to work harder through management responsibility and a good working environment, or you can cut costs, reduce pay, reduce PTO, lay off people etc. Want to guess which way the decision makers went? Our CEO will be with us I think until 2020, hence the 2020 goal? That's when I'm guessing he can sell his shares or something.

Viewing 4 - 6 of 5,257 Reviews

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