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      Sage

      Engaged Employer

      Sage reviews

      3.5

      63% would recommend to a friend

      (5,261 total reviews)
      avatar

      Steve Hare

      70% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Sage has an employee rating of 3.5 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Oct 20, 2016

      Good people, but there are big problems with impotent (or arrogant) upper management and disregard for line staff.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sage has an odd way off attracting in a really good bunch of people, so in general whoever you meet will be great to work with. Free fruit on Fridays.

      Cons

      The products are not good enough. Any feedback is completely shut down by management and if the time comes around, that your feedback is relayed directly by an angry customer etc., heads will be firmly stuck in the sand. This is certainly not how Sage will "change the way you do your accounts." Their new product, Sage live, seems to have suffered most from this attitude and is way behind where it should be, largely because of ignoring customers. Management's approach to staff is to wring them like a wet cloth. There is no culture of encouragement in sage, it's purely a "do it or else" mentality. The HR function in Sage is only in place to protect the organisation and this allows upper management to wantonly intimidate and belittle employees, with no fear of consequence. Whatever your targets are today, will likely not be what they are tomorrow. Leadership haven't a clue what to focus on and you can be sure that they won't be held accountable when things go wrong.

      1.0
      Sep 20, 2016

      Awful, stressful and chaotic environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good CSR programme, a few good colleagues who are willing to support you, building is generally nice and modern, free parking on-site, reasonable salary

      Cons

      Not ran like a FTSE 100 company - no processes or procedures and general disorganisation, virtually no support or training, no work life balance and unrealistic expectations, in a permanent state of chaos and fire fighting mode causing myself and other staff members stress and anxiety, incompetent senior management out of touch with front line, re-structure seems to have destroyed employee morale; vast majority of staff seemed very unhappy. Company seems to have been 'Americanised' since new CEO, this certainly doesn't translate well and is cringe-worthy. A lot of clique mentality amongst existing staff members who are not always willing to support new starters. I have never had issues such as these with any of my positions with other organisations. My advice - think long and hard before accepting a position at Sage and read reviews such as this.

      avatar
      Sage Response
      9y
      Thanks for taking time to write your review. We agree the Sage Foundation is fantastic as it focuses on creating social and economic opportunity in the communities we operate within around the world. Sage has thousands of awesome colleagues across the globe and we have some fantastic environments where we work too. The Sage Academy is full of support, training (including our governance framework) and Linda.com which has 1000s of hours of fantastic learning & development modules. From HR Central there's a multitude of policy and procedure documents all aimed to ensure compliance and parity across the entire business. We also have our One Sage induction portal which all colleagues have access to before they join as well as once they start their new career with us. We are currently in the process of pulling together a ‘Leading at Sage’ program which will be available for all managers, it will focus on the ‘people management’ aspects to their role. Thanks for your comments and you can give us further detailed feedback at glassdoor@sage.com
      1.0
      Apr 30, 2016

      The ship is sinking

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good work life balance and health benefit incentives.

      Cons

      No longer values their most valuable employees. Announce layoffs then new president assures employees of no office closures...then closes office in Pittsburgh. Morale is low and getting worst. Cannot trust upper management. Those left behind are being asked to work harder and for what? To eventually lose their jobs. Group CFO announces he doesn't have to be liked or make popular decision...it's about being competitive amongst each other. It's a CYA world and encouraged to watch out for yourself. Pay is not competitive and PTO policy is bad. It's no longer about being the best place to work, but being like other sub par companies. Sage is a follower, not a leader!

      avatar
      Sage Response
      10y
      We are disappointed to hear you have a negative opinion of Sage. As a former colleague of more than five years, we are sure you have witnessed various changes at Sage – some that bring great positive effects and others that create learning opportunities. Our strategic growth plan is designed to create opportunities for our colleagues as well as our customers. Contrary to what is cited in this post, we moved the vast majority of the Pittsburgh population to remote work arrangements in order to retain critical talent and ensure our customer and partner needs continue to be serviced. We are confident that our long-term approach will deliver positive results for everyone involved. Through it all, we respect your opinion, and we welcome the opportunity to address your concerns further. Please reach out and provide additional specifics by contacting glassdoor@sage.com. We wish you the best in your future endeavors.
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