Sage reviews

3.5

63% would recommend to a friend

(5,261 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Sep 1, 2017

Company rips off their customers

Recommend
CEO approval
Business Outlook

Pros

LOL - that is HILARIOUS!!! THERE ARE NONE!

Cons

Management is disjointed. They have no care for their employees or their customers. They take innocent business owners, who have been in business for 20+ years and force them on a subscription plan that makes no sense for their business. Sage 50C Pro accounting is $439+ per year and will suffice for most businesses, but is too expensive for what the product is. Instead of this being allowed to do the right thing by the customers, which is part of their own Guiding Principles, we are told to take those innocent customers from Sage 50C Pro accounting and are forced to transition them to Sage 50C Quantum accounting, which starting out is $1149+. It is also a subscription, which means if they opt out the following year, their files go into a read only mode. Sage also forces us to add $200 for "priority support, $150 for Microsoft integration, $199 for comprehensive training, and and tack on additional licenses. It is all about how much money they can drain out of these customers instead of making opportunities to help those businesses grow. It is disgusting.

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Sage Response
8y
We appreciate you taking the time to leave a review. As a former colleague, you are aware of the many avenues such as SafeCall and our open door policy available to you at Sage, and are encouraged and empowered to speak out if you see something that doesn’t align with our “do the right thing” value. Our colleagues and customers are our most valuable resource, and their voices matter. Our priority is always to support the best interests of our colleagues and customers. Our customers are the business builders of the world, the ones who work tirelessly to create their companies from start-up, to high growth, and everything in between. We want to support them and their dreams. One of the ways we do this is to provide a variety of product choices to fit their individual needs. In fact, one of our biggest goals is to be a trusted advisor and partner to business builders, and be there to help guide and lend support as their businesses change. To reinforce our commitment, one of our values is “customers first”. It’s not just what we say, it is who we are, and our thousands of colleagues around the world live that promise every day.
1.0
Jul 24, 2017

IT and Cloud professionals BEWARE! :( If your on a PIP your fired!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Early on this was a good company to work for with some benefits... Then the cons became clear...

Cons

Long hours, late nights, revolving door of team members, crushing deadlines, unreasonable expectations, and did we mention in the end managers roll the most burned out employees through a PIP... HAHA if you get put on a PIP you will be terminated, its just their way of trying to get out of paying unemployment.

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Sage Response
8y
Thanks for your feedback. We do have great benefits across Sage and the feedback from colleagues suggests it works well in all 23 countries we operate in. We anticipate around 15% of our colleagues may fall short of requirements, needing improvement which may be supported through a Performance Development Plan or Performance Improvement Plan to get back them on track. Continued unsatisfactory performance may result in a colleague leaving the business. This approach to managing performance is no different to the majority of established organisations with ambitions to drive performance and ensure the sustainability of their business in the future. Thanks again for reviewing Sage.
1.0
Jul 16, 2017

Fleeing a sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, great people to work with Nice facilities and building if a little run-down Good benefits Parking

Cons

Constant, directionless restructuring Management is made up of lifers who promote their friends, or short term tenures that leave quickly when they realise the mess they've joined i.e jaqueline de rojas (have a google). Progression in R&D an IT is a joke Mass exodus of experienced team leads and technical staff

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Sage Response
8y
Thanks for your review. We'd agree that we have awesome colleagues and the facilities across the Sage portfolio are brilliant and it seems every month we open a newly refurbished office which our people love! Our rewards team work hard to ensure our pay, rewards and benefits are good as well. Our transformation is about creating an all-encompassing 'One Sage' and we are pleased to say there's been a lot of progress and the effects are having strong positive outcomes. Our CEO, Stephen Kelly and his Leadership Team have developed a great strategy and a strong vision to energize the success of businesses and communities around the world through the imagination of our people and smart technology. The restructuring allows collaboration like we've never had before at Sage, how we live our values, and how we flawlessly execute to put our customers first. The aim is also about bringing brilliant execution, a strong and positive culture, and our cause of supporting the business builders together. We have amazing people, great products that every business on this planet needs, and a cause that inspires us to do our very personal best. Our global colleague engagement survey has just closed and the results are being analysed. There's also lots of other engagement activities going on as well as others being planned. Thanks again for your feedback.
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