Sage reviews

3.5

63% would recommend to a friend

(5,261 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Mar 19, 2017

Software as a disservice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of the people you work with are good people. The business partners from the channel are also great to work with.

Cons

Never in my life have I worked for such an unprofessional company. I have been in situations innumerable times that made me question my morales and the integrity of this company. The entire "sales floor" is little more than a bunch of over paid bill collectors. They use fear and intimidation instead of service and value to renew customers. Oftentimes they also prey on customers ignorance to move people from over priced perpetual software onto over priced subscriptions that offer no value or improvements in the solution. Commission structures are subject to change at a moments notice and can be retroactively applied to recoup money sales reps rightfully earned. Quotas are made unobtainable for the aforementioned "bill collectors" resulting in "alternative" methods of revenue generation. Often of an unscrupulous nature. The channel program is a joke. The partners are treated like garbage. The channel managers are little more than glorified lead distributors who all seem to be on highly paid vacation. The attempted blend of indirect and direct sales is a complete disaster resulting in animosity on both sides of the business. VPs, directors and managers all concern themselves more with interpersonal relationships and favoritism than actual leadership. Everyone of them is cracking a whip instead leading the charge. It's spiraling out of control and the writing is clearly on the wall.

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Sage Response
9y
Thanks for spending time writing your review. Unethical behaviour is not tolerated at Sage as detailed in our Code of Conduct, all colleagues here have access to the free and confidential ‘Safecall’ line in the event they wish to draw attention to any wrongdoing. To equip leaders with the tools and the skills, we are about to launch a new leadership development programme for 2,000 Sage leaders. Our ambition is to ensure that every day our leaders encourage, support and stretch colleagues to develop their full potential here. It will help them to quickly identify and address low levels of performance and recognize those that go ‘above and beyond’ delivering great service to our customers, partners and accountants. Thanks for your review. I see you've left Sage, may I wish you every success with your career.
3.0
Mar 3, 2016

It

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, option to work from home, traces of the original Timberline culture still occasionally encountered. Average benefits. Average compensation.

Cons

Company reduces employee benefits every couple is years. Management ideology does not match situation on the ground. Very structured with little room for creative movement. (Even the height of every desk in the building is mandated by a company policy.)

2.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good work/life balance - Some brilliant hard working colleagues

Cons

After Covid, Sage demonstrated the art of the possible, where work was a job not a place. I used to be a valued colleague now I'm just a number. A high performance culture "strategy" underpinned with what? Average leadership training, hiring freezes, redundancies and poor pay - translating to a work hard for less reward culture. Let's top off an already low morale with a 3 mandate back to office, that will be managed through formal process... where is the trust in your colleagues and leadership to get the job done! STOP investing money into offices that you perceive to be market leading... they're not. Sage's offices are buildings with desks... news flash so is my house! Do we have a creche for working parents? Or do you provide free meals for employees in offices like Google do? If you're return to office mandate was underpinned with actions that supported working parents, or colleagues who were struggling with the cost of living … then maybe we'd all be running back! Alas Sage's ELT proves once again that they are so wildly out of touch with the reality of working peoples lives. We used to have an amazing inclusive culture but let's be honest, those days are long gone!

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Sage Response
1y
Thank you for taking the time to leave your feedback. Although it might not fully resonate with you at the moment, please be assured that our culture is still supportive, empowering and people-focused. As we strengthen it, we hope this will shine more clearly in your experiences. Hybrid working is core to strengthening our human-centric culture, in which the well-being of our colleagues is at the centre. Therefore, we've committed ourselves to supporting colleagues with unique circumstances so that they can adhere to the updated working policy. We appreciate that, like any company, there's a lot of room for us to improve, so your concerns have been noted to ensure we can continue doing so correctly.
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