Sage reviews

3.5

63% would recommend to a friend

(5,261 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Sep 11, 2017

Only if... they truly cared

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are amazing and friendly. Helpful, for the most part. Some really try hard but their promotion process is INCREDIBLY long and bureaucratically AWFUL that they quit and get other jobs that deserve them.

Cons

The sales and Sr. technical support people for the Sage 50 queues are rude and unprofessional. Management is either micro-managing you or you have some that couldn't give a poo about what you're doing, they just don't want to be bothered. You will never get the elusive 10% bonus they bait you with. In the 5 years I was there, we never met sales goals and never saw a true "bonus", only fed pipe dreams and told support needs to pick-up where sales slacked off. I wish I could say that corporate cared but in reality, they're only interested in how good they are and how much money you can make them.

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Sage Response
8y
Thank you for taking time to give us your feedback. We agree that our people at Sage are the best, not only professional but friendly too. In FY17 we launched our leadership development programme ‘Leading at Sage’ which aims to develop the skills and behaviours of all 2,000 Sage Managers. Our ambition is to ensure that every day our Managers challenge and support our colleagues to do their best. We want Managers to coach their people and recognize and appreciate those that go ‘above and beyond’. Right now 26% of our vacancies go to internal candidates and in some countries this is as high as 45% which demonstrates the value we place of developing colleagues at Sage. The Sage Talent Review recognises high potential talent and helps future stars achieve their ambitions. We also help colleagues develop themselves and all colleagues are encouraged to have a personal development plan to help their managers understand their career ambitions. For all colleagues, there’s also further guidance on personal development available on Lynda.com via Sage Academy. We want everyone to achieve their career ambitions and be the best you can be. Thanks again for your feedback.
2.0
Jun 10, 2017

Lawrenceville office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few of the people who work at Sage are qualified and want to do a good job and provide good customer service.

Cons

Top management is constantly changing focus and direction- no clear vision. They have laid off a lot of people recently who had a wealth of experience. Because of those exits, Sage now has a huge gap in productivity and direction.

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Sage Response
9y
Thank you for your feedback and taking the time to write a review. We agree with you that our people are fantastic and are committed to doing a great job - from creating innovative new products for our customers, to marketing and selling them and offering superb customer service. Our vision is laid out by our CEO, Stephen Kelly and through his VSGM (vision, strategy, goals and metrics), all of us set our own goals to ensure we are all aligned. Having said that, change is constant and we are continuing to make changes to ensure we better serve our customers. Your insight is invaluable and will help us to continue to strive to do better. Thanks again.
2.0
Dec 15, 2016

IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I just wish the integrity and experience level of the leaders was actually what they project to the world.

Cons

When I started at this company I had high hopes. I quickly learned that the things you are told when you are hired are simply false. The way this company is structured and managed is a nightmare. Currently, the managers setup up so you cant meet goals and unrealistic expectations. The employees get no encouragement only extreme pressure and condescending attitudes. So many of us dread walking it the door.

Viewing 178 - 180 of 5,261 Reviews

Glassdoor has 6,284 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.