Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
avatar

Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
4.0
Nov 1, 2013
Recommend
CEO approval
Business Outlook

Pros

The best product by far...bar none. The best visionaries, technical ops (the guys that keep the platform up and running), and internal platform engineers on the planet - these are the guys that deserve all the glory. What is done behind the scenes to keep the app going is nothing short of amazing - several million concurrent users while constantly adding functionality and innovating...and no down time? Come on. It's ridiculous. The tenured and long-timers that are still around are incredible. They're not only the best in the company, they're the best in the industry. Prove yourself to them and they will take care of you. If YOU have the drive and the ability, you can build a career path in the company...and if YOU make a case and have something behind it, it's one of the few companies in the world that will allow you to do so. Salesforce will not give you a map when you're hired that shows you a career path...but if you succeed in the role you're giving and prove yourself and earn trust, they'll actually allow you to create your own. The culture of the company is like nothing else in the world. Yes...you are expected to work more than anywhere else in the world...but if you like philanthropy, no questions asked...go do it - on company time. The best in the business keep coming on board. Marc is the best CEO in the business - different for sure - but the best. For a few years I thought the company had plateaued...several different times (at $750M...at $1B..at $2B...)...but I really do see this company making it to $10B in rev and beyond. Without a doubt. So if you're considering joining Salesforce but are worried about growth, don't be. That should be the last of your concerns.

Cons

"Fillers". I call them "fillers" because that's what they are...people that were hired in haste to simple fill roles in an organization that is growing so fast, they had to be hired quickly. While they may have gone through multiple rounds of interviews, it seems there are many execs that got through that shouldn't have and are just filling a role in the org chart. And they don't do s*&^. They may have had extremely successful positions at other companies, but Salesforce isn't like other companies. They only slow you down...so if you're smart and have your i's dotted and t's crossed, just go over them and it's not really looked down upon. Tomorrow. You're only as good as the deal you have committed tomorrow. Doesn't matter if you're at 200% of quota for the year 6 months into it ...that actually only amplifies what is expected of you. It's a con...but in reality...it's also not too bad...unless you're in a Sales role that isn't an AE (i.e. SE) because you're capped. Salesforce has the SE's I've ever come across in the industry, and I don't think they're treated as fairly as they should be. Marketeering. This is a new issue at Salesforce... It used to be the case that marketing & PM were in line and no one sold on futures. Over the past 12 months, that has changed...moving closer to an Oracle-like model where the vision is pitched and then they try to build it. Equity. I'm not sure who is getting it, but it isn't long term sales people. Seekingalpha? They couldn't be more wrong. Granted, the ESPP program is fantastic, but once you get beyond entry level, it would be nice to see something. It can be disheartening to hear RVP's (in 2012 I swear they only brought in people as RVP's..."What? You're an RVP of WHAT? And have no reports?!?!?") and other new employees talking about selling their RSU's or options when they haven't really done anything for the company yet and you've committed the better part of a decade. Commit. This is probably the biggest "Con" at Salesforce if you're an AE or in sales. Salesforce is an accurate machine...it really is...based on the subscription model, a great portion of deferred rev is already established and known...but they want your sales opps just as accurate and mgmt will force or override you on your deals if you think differently. Territory. Don't come to Salesforce thinking you'll be able to pick and choose. It was picked over 5 years ago. You'll more than likely get something you don't want. End of discussion. While it seems like it should be the biggest "con", it's not. Because everything I listed in the "Pros" section means you will constantly have something new and innovative to sell to that minuscule territory you have that no one else can. I mentioned in the "Pros" section that some of the long-termers (those that have been around 10+ years) are one of the best things about the company. They ARE. There are also a handful of high level execs that just need to go...they don't do anything...they show up at meetings and say hello and leave... and you better keep your mouth shut. It sucks. Because at one time they were amazing. Now, just awful.

1.0
Mar 11, 2011
Recommend
CEO approval
Business Outlook

Pros

nice location in San Francisco (accessible via all forms of public transportation)

Cons

The Support Organization is led by less-than-capable management, starting from the very top. Management styles here rely on scare tactics to try and keep you producing at 120%. Too many managers doing nothing but "managing"; too few people doing the "real" work. Too much hype, too little substance. Absolutely no work-life balance.

2.0
Jan 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Compensation. They pay well. But the bullsh#t isn't worth the pay. I could deal with it for about a year. Was just killing time after that till my options vested and then got out. Terrible place to work.

Cons

Politics. Lots of it. Backstabbing. Lots of it. Lots of egos that think that they're gods gift to the world. That's what created the dot-com boom/bust and that's what will do in this company. It's just software people... get a grip. They like to hire contractors to "shadow" full-time people and threaten to replace you with the contractor if you didn't do exactly what they want.

Viewing 355 - 357 of 22,541 Reviews

Glassdoor has 26,098 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.