Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, health insurance, wellness incentives, during covid the provided you with a wfh office budget, organised team night outs

Cons

They promote one big happy family culture, they force feed you Ohana this and that. Below the surface, they are like any other big US multinational corporation, you are ultimately very replaceable. They don't like hearing excuses regardless of territory or patch, you end up in one of the less desirable industries, you are essentially fighting against the tide - whereas if you land on your feet in one of the more lucrative sectors, you are lauded as a sales guru and asked to share your secrets with the rest of the department. I joined at arguably the worst time, given it was just at the start of Covid, so I never got familiar with the day to day stuff, never really got to form or build relationships with colleagues, so it has to be said, I'm coming from an obscure period, but it set the tone for the rest of my tenure there - I would have loved to have joined a year earlier, when things were seemingly great. But alas. At the end of my stint there, my mental health was shot, and I was very clearly struggling, having spoken up on this topic to my then manager, who was only in a managerial position herself for the first time, and was subsequently told I didn't have the mindset to make it in Tech Sales, having highlighted my issues around burnout and mental fatigue in the very same call. The importance of brand is evident in any company, but I've never felt so ostracised than during my time in Salesforce, once you were labeled xyz, you had very little chance of being considered for promo's - there was no way to get off my patch, and I appreciate the whole 'a bad workman blames his tools' concept, but I had various successes when working different territories (to be hired patches for example), where I would do well working on smaller accounts, but then ultimately have them taken back off me when the new hire started, returning to the far larger enterprise patch I had previously been left to rot with, that didn't really have a need for a BDR

1.0
Oct 13, 2023

Ponzi Scheme of Software Sales

Recommend
CEO approval
Business Outlook

Pros

Remote-ish working. I don’t have more to say that’s positive…

Cons

Everything else? The values are a façade. It’s a cult. Also, employees are underpaid compared to competitors.

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Salesforce Response
2y
Thank you for your feedback. We're disappointed to hear about your experience and what you have mentioned in the cons and advice sections of your review. Please know that your feedback will be seen by the right people to ensure we take the necessary steps to address the areas that require attention. As you know, we take People Leadership very seriously here at Salesforce, and we provide many training resources for managers to be empathetic leaders. We hate that this wasn't your experience, and would like to ask that you provide further information by reaching out to our third-party provider Ethicspoint at salesforce.ethicspoint.com. Doing so will help us directly address the concerns you have raised and make this a better workplace for all.
1.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Only free food and cab , plus the undeserving "high salary"

Cons

1. Extreme level of regionalism , 80% duration of team meetings have conversations in telugu. 2. No chance of growth , people with 5 years of experience don't have a clue about writing a SQL Query. 3. 99% night shift allocation , even though in interview they tell you have four shift options . Bunch of liars !! 4. No support by management - even after providing valid medical docs - no changes in work shift. 5. Harassments during notice period - Manager did not approve the resignation until 4 days left until LWD. 6. Partial Behavior - If you go to ES team for support , the whole management at Hyderabad office will be against you , will not even let you go for certifications , even though it is mandatory. 7. Mostly a single training group for years to work on. If I could share the manager's name here with their leaders , I would have done it. JUST PATHETIC EXPERIENCE , don't ever go , your 5-7 LPA job is way wayy better than this 17 LPA biased workplace.

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Salesforce Response
2y
We are very disappointed to hear that you've experienced this while here at Salesforce. What you have described in your review is concerning and counter to the culture that we'd expect to see here at Salesforce, and we'd like to investigate further. We want all of our employees to feel safe, valued, and supported by their leadership, and we strive to build a workplace where everyone is enabled to succeed. Know that your feedback will be seen by the right people to ensure issues like this are addressed. Even though you’re no longer an employee, we’d greatly appreciate if you could reach out anonymously to our third-party provider Ethicspoint at salesforce.ethicspoint.com to share additional details about your experience. Thank you for helping us improve and for taking the time to share your feedback.
Viewing 361 - 363 of 22,541 Reviews

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