Salesforce reviews

4.0

79% would recommend to a friend

(22,545 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
3.0
Jan 9, 2019

Sales Exec

Recommend
CEO approval
Business Outlook

Pros

- Company Doing Well - Good Products - Always Innovating

Cons

- We do not live by the rules and values we portray to the world unfortunately - Constantly hiring new sales reps, with existing sales reps having fewer and fewer accounts. - The vast majority of sales reps do not reach their quota (Its good business that they don't). - Promotions only occur for those that have a friendly relationship with senior management, if you're not in the inner circle don't waste your time. - Quarterly driven business - Senior management will always have a say and at times take full control of your deal altogether (and that's because they trust you, imagine if they didn't).

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Salesforce Response
7y
Thank you for your feedback, what you've described is not what we want to see at Salesforce, and is contrary to our core values. Have you reached out to your ESBP for a confidential conversation? If you'd rather, you can also report your concerns anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Thank you for your help in making the workplace better for everyone.
2.0
Nov 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Unlimited time off - and I've taken it Generous time off to volunteer - which I haven't had time for Generous donation matching - which I always take advantage of for my favorite causes Superb brand for your resume - recruiters will come after you almost daily

Cons

Ohana, what Ohana? Management (at least in sales) only manages by the numbers, with no EQ to speak of, shuns 2-way dialogue, and pushes everything on the front line. They don't prioritize their requests and overwhelm their teams, who are trying to close business and/or appease unhappy customers. Meanwhile, there's zero knowledge management to speak of -- we are literally incessantly filling out shared docs with the same information multiple times outside of the CRM. and everyone on the account team loses the plot. Who would have thunk? Salesforce is cost cutting in an effort to reach profitability. Goodbye parties, offsites, and non customer-facing travel. Benefits aren't cheap -- I'm paying well over $400/mo. for mine. It's been observed that they are systematically pushing workers 40+ out of the business to hire less experienced / new grads for less -- a "best practice" of private equity companies that seems to be catching on like wildfire in tech. Last but not least, at a company that espouses the values that it does, I am surprised that so many offsite events and outings include a ridiculous amount of drinking. Not ONCE has our team done a group volunteering outing or something to serve our community (and I'm at HQ in San Francisco). Instead, every time I go out with my sales colleagues it turns into some weird game of chicken of who can drink the most and still function the next day. Honestly, it's pathetic. These aren't even 20 or early 30-somethings.

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Salesforce Response
7y
Thank you for taking the time to leave this detailed feedback. What you described is concerning and completely counter to the company culture we want to create. Can you please reach out to Rachel Courtney for a confidential conversation on your experience so that we can work to improve? Or, if you would rather, could you please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? We're taking your concerns very seriously and want to work immediately to address them.
2.0
Oct 26, 2018

Regrettable decision

Recommend
CEO approval
Business Outlook

Pros

Fantastic Product World Class office space Perfect for 20-somethings

Cons

Lied to about job expectations and performance during hiring/onboarding process upper-management focuses on making money rather than helping businesses My expectations we're very high when I accepted this role...now I wish I never did

Viewing 385 - 387 of 22,545 Reviews

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