Salesforce reviews

4.0

79% would recommend to a friend

(22,595 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Oct 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Working with talented people,Great technology.Volunteering is a big part of the company

Cons

Boiler room mentality, customer success is more of marketing-Customers are harassed constantly to keep up with monthly close and cadence.No long term strategy in enterprise accounts and customers are getting fatigued by this behaviour-Micro managment who only care about monthly ACV in Strategic accounts -High turnover in upper end of strategic sales.-Terrible mid level management who manage based on fear over mid 40s experienced sales team for Carolinas and Atlanta-No work life balance

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Salesforce Response
6y
Thank you for your review and your commitment to the company. It's disheartening to read about your experience because it's completely unaligned with the behaviors we want to see at Salesforce. We're committed to upholding our Customer Success value and are genuinely interested in hearing how you think we can improve. In that spirit, please continue to give us feedback when you have it, whether it's in the Employee Opinion Survey or directly to your manager or Employee Success Business Partner. We are always eager to improve.
1.0
Sep 4, 2019

UK Solution Engineering

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent trainings and on-boarding , great food & snacks, positive overall company culture

Cons

The UK SE management team are experts in killing talents and disregarding industry experience. Every SE manager has been given a quota to hire and promote certain number of women and young people and they are so single minded that they completely brush aside some of their top talents . Their strategic & top SEs are the most unsung heroes and instead everyone keep singing the praise of the grads which is such a short sighted view and in a long run they are going to lose their top performers .

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Salesforce Response
6y
Thank you for sharing your feedback. We want to create a work environment where everyone feels heard and valued. I recommend you reach out to your manager or your Employee Success Business Partner for an honest discussion about your experience. Your feedback helps us become a better workplace for all, thank you!
2.0
Mar 30, 2019
Recommend
CEO approval
Business Outlook

Pros

The Culture in SLDC sounds amazing in theory. The pay is not bad Some of the most amazing colleagues I remember working with Offices centrally located

Cons

The real culture of a company, as opposed to flamboyant written statements and persistent brainwashing operations, can be judged by who stays and who leaves a company. Speedy unplanned growth will dilute any corporate culture, by the time you stop to assess the damage you realise all the good people left.

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Salesforce Response
7y
Thank you for your review. As you said, we're growing fast, but we're very committed to creating and maintaining a great workplace. In order to ensure we're doing that, feedback like yours is very important. We would be grateful if you could reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com to tell us more about your situation. This will help us to address any concerns you have directly. Thank you.
Viewing 526 - 528 of 22,595 Reviews

Glassdoor has 26,161 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.