Salesforce reviews

4.0

79% would recommend to a friend

(22,601 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Sep 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Free food( loads of it) Lots of sugar to keep you excited about your company ( at the same time they want you to be healthy) Great office ( even though the decision of if you will get a seat depends on which team you work for)

Cons

Equality (Pun intended): IN spite of one of the core values of the company being Equality, the organization is RIFE with inequality. It first starts with who gets a seat at work. A company that boasts of technology and how they help businesses, they have no idea of what their growth is or will be. The tech teams grow inorganically leaving all the other teams to cram into rooms. There is clear discrimination right from senior leadership on who gets a seat and who does not. Tech teams are treated like kings and no one ( including the CTO)has the power to change their minds. There is a very heavy tone of "ENTITLEMENT" when any one approaches these tech teams or in discussions with them , something the company is very proud of. Even the facility team listens to what the leaders have to say and implement them.  The Internal communication board even has a forum for people to vent, that is a great place for humor, with people complaining about the flavor of yogurt served in the fridge and many more trivial things.This (in)equality is not just limited to seating options but to pay, travel benefits and how they are treated by the infamous HRBP's ( or the human resources) They too clearly are unequal to teams, paying full attention to Tech teams and quite clearly ignoring smaller teams. I have met my ESBP twice till now ( official meetings) in my entire tenure as they are too busy taking care of the bigger teams. And  who is there to ask them or question them, no one!! They seem to be the busiest team in the office while none of them are visible in the office post 4PM, imagine now when it is virtual. Talk about an easy job in Salesforce. Then there is a great term that they keep using "OHANA" like from an episode of Black Mirror they want to make sure you get sucked in to the idea of ,while the company really does not care. BTW that means' Family" in Hawaiian, while no one is treated like one. Just giving people a lot of cupcakes and goodies( SWAG as they call it) is only marketing their company and the employees lap it up like puppies with a new chew toy. This is what the company's idea of a family is, give them stuff that is absolutely unnecessary and make them feel like they get "SO MUCH". Employees need to be bribed to fill up surveys, because well they don't do anything without a "gift".  Any one who is planning to work for this organization should be particular about their ethics policies, which is an absolute joke.I am aware of some employees who were victims of this team, they either did not get justice for their complaint or were terminated for wrong decisions. I wish I had that kind of job where I can decide peoples' fates based on whims and fancies and no one to answer to. I strongly believe they have monthly targets to get people off the rolls! I know the HR team will scramble and get this review off this platform in an instant ( BTW one of the other values of the company is transparency). India offices are filled with wrong leaders and sadly nothing from the above will change.

1.0
Apr 14, 2020

Worst Experience of My Life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Recognized Brand High Salary Lot of Benefits

Cons

Worst Organization Ever Managers not prepared to manage people No Carrier Path Lies , Lies and Lies

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Salesforce Response
6y
Thank you for your review. We'd like to investigate further what you have shared in your review. Are you able to provide further details by reaching out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com so that we can follow up and learn more about your experience?
3.0
Mar 7, 2020

It’s changed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some pros for Salesforce but most of them lie in benefits and compensation. Certainly this is one of the better paying companies in Toronto particularly in the non-sales world. Yes there are also snacks etc if you like that sort of thing and are drawn to it. It’s also nice that when you leave you can put Salesforce on the resume. Nobody can say that’s not a good thing.

Cons

There’s a lack of trust in some leadership. Coaching is at a minimum. Having had roughly 9 managers in my tenure, I’ve had only two who have provided feedback to help me grow. That’s not a very good ratio. My current one’s response when asked after a customer meeting with an executive was “I’ll let you know if you’re doing something wrong”. That’s not in any way helpful. It’s impossible that I’ve done everything right in one of those meetings and I expect feedback to help me grow. I’m not asking for my hand to be held. I’m asking for guidance. Something you expect from your leader. The office can be quite clique-y and you have to fight your way in. Not quite the Ohana people hear about from the CEO.

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