Salesforce reviews

4.0

79% would recommend to a friend

(22,601 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
2.0
May 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great Perks - High Pay - Pretty Views

Cons

The priorities are constantly changing. I am no longer surprised to receive an email concerning yet another re-org and more VPs moved around and targets changed. Company seems unwilling to make difficult decisions to fix systemic tech issues. In particular, several senior leaders have joined from Microsoft over the last few years. They seem more interested in power moves and self gain than any actually inspiring and making sound decisions. It's a total mess for those doing the actual work.

3.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

The products developed, acquired, and integrated provide measurable value for companies in the enterprise and mid-market tiers of most industries. The services and supports teams are committed to customer success and satisfaction.

Cons

Licensing and contracts are "heavy handed" focusing on the interests of Salesforce and largely disrespecting the interests of the customer. A stark contrast to the very public and even aggressive "Social Fairness and Inclusion" mantra of the CEO and most others in senior leadership.

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Salesforce Response
7y
I am sorry to see you're no longer with Salesforce. We are interested to hear more about your experience because it will help us become a better workplace. Could you please provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Thank you for helping us improve!
3.0
Mar 9, 2019

It all depends on your boss

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong ethic and care for the environment and society. Great products.

Cons

Cut throat and political. Hard to get promoted. All depends on your boss and their ability to bring you along. Everything revolves around sales.

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Salesforce Response
7y
Thank you for your feedback. We're glad to hear about the positives, however, we'd like to explore further what you have written in the cons section. If you feel comfortable to do so, can you reach out to your ESBP to provide further feedback? Alternatively, you could also reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com (http://www.salesforce.ethicspoint.com/). Doing so will help us to address concerns directly.
Viewing 583 - 585 of 22,601 Reviews

Glassdoor has 26,167 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.