Salesforce reviews

4.0

79% would recommend to a friend

(22,602 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Oct 21, 2015

Gone from Great to Good to Poor in 1 year

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay Great benefits Well respected in the community SOME absolutely amazing people (diminishing as we speak)

Cons

When I first joined this company 2 years ago, it was full of passionate people who cared about the company, the products, and most importantly, each other. Employee success was paramount to company success, and we had a leadership team that recognized that. Now, with the infiltration of Salesforce (which, don't get me wrong, Salesforce is great in its own way, but that greatness has not manifested in Indianapolis - it's been mostly destructive), the Marketing Cloud leadership team is much more concerned with making people like Marc Benioff and Alex Dayyon happy rather than creating a culture of happy employees. In a recent "V2MOM" session, leadership blatantly voted "employee success" as the LEAST important value among 6-7 value options. Don't you get it? Happy and successful employees lead to good product, good service, and thriving business!! As I look around, I see a bunch of people sitting there just doing bare minimum to collect a paycheck, others frantically trying to cling to the last bit of Orange culture they can find, and a select few who thrive in this new environment of "nothing matters but the bottom line". I'm sure that the short term business outlook will be great, as Salesforce manages to squeeze the last bit of quality work out of employees, but if this keeps up, there's no long term to speak of.

3.0
Oct 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Good company and CEO, Great Marketing Organization, Good products that need help, Great benefits..

Cons

- Very self centered organization typical of marketing and sales. People find every opportunity to promote themselves shamelessly.. That kind of stuff is encouraged.. - Very ordinary Sales Leadership. No idea of what it is to sell to Enterprise. still works as if its selling widgets to mom and pop shop.. Very much a Sales and Marketing company that does not like a contrarian viewpoint. If you come from a Engineering or Technology organizations, its a huge challenge to even have a conversation.. Products are good but long on the tooth..

2.0
Oct 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Salesforce Marketing Cloud: good organisation overall, innovative products, great vision; and very professional and friendly colleagues

Cons

From the Professional Services Department point of view, there is a lack of opportunities for internal promotions as the management seems to prefer hiring externally most of the time rather than giving a chance to employees that have been developing very hard themselves for the next opportunity; lack of support for professional development with a significant slow down in investing in external trainings and certifications; a lack of transparency towards the consultants that get updated at the last minute about internal changes; quite some room for improvement with regards to resource management as consultants are unclear on what they are meant to be working a week ahead or in terms of priorities and are demanded to do the extra mile every mile; and finally buggy new products that take several years to get almost fixed

Viewing 601 - 603 of 22,602 Reviews

Glassdoor has 26,169 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.