Salesforce reviews

4.0

79% would recommend to a friend

(22,620 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Dec 19, 2016

G & A Positions are terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salesforce has great benefits and they treat their sales, marketing and product development teams as well as any company could treat their employees. Very generous benefits package including great health insurance, company paid for vision insurance, a decent PTO policy, and much more.

Cons

Salesforce falls short in how they treat their G&A teams. Succeeding in G&A is not based on skills, qualifications, or ability. As a qualifier, I am not saying this out of spite for being passed over for a promotion or a raise, as I have not even tried for those opportunities yet, this is based on the observations I have of other people in the workforce. First issue, G&A treats those in the main offices much better than they do some of the smaller offices. There truly is a disparate treatment between those in main hubs and those in smaller offices. If you are not located in a main hub, regardless of if the position needs to be at one of the hubs, you have a nearly 0% chance of being given the same opportunities as those in the main hubs. They will not look at what you have accomplished nor will they recognize the value you provide to the company. They will promote from the main hubs or place people in positions that are in the main hubs without even considering other employees across the country. The other key to being given opportunities in the G&A functions is to campaign for the position. Even if you are not the most qualified, if you can make people think you are, Salesforce G&A leadership will not even do interviews to determine who is best for the job. They will wave their little magical wand and poof, the person who has less skills and abilities, but who knew who to align themselves with and convince they are better than everyone else will get moved into positions of authority. If you are a person who does not mind being dishonest, immoral, and you are willing to put down and crush those around you, apply for a G&A function in one of the main Salesforce offices around the country, you will move up quickly and never have to worry about actually knowing your stuff before you are promoted. You may not even need to wait for a position to open up, they may just create a brand new position for you. If you are a great worker who does not like to step all over other people to move up or if you are not in one of the main offices this is not the place for you. They will not even listen to your qualifications skills or abilities when positions open up.

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Salesforce Response
9y
Thank you for taking the time to leave your review. You raise a number of concerns that are top of mind for me. We are working hard on our hub office strategy to ensure everyone feels like a full member of our ohana with equal access to career opportunities no matter where they sit, so I appreciate your thoughts on this. We also want to make sure that people feel that promotions are given based on merit. There is no place for politics in our organization and we definitely don't want to be seen as rewarding the type of behaviors you describe. If you would like to safely and anonymously provide specifics so they can be addressed, please do so via our third party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/. I'll be sharing your review with our management team because it's important for us to be vigilant about behaviors that degrade our culture. Cindy Robbins EVP, Global Employee Success
2.0
Aug 21, 2016

AE

Recommend
CEO approval
Business Outlook

Pros

Decent amount of marketing and specialist resources to help in technology positioning.

Cons

Revolving door of reps. Account list is sparse. Pressure for revenue is monthly and not quarterly. average AE lifespan is 12mos or less. Management pressures internal recruiting to hire as they will never be at capacity in reps due to the constant turnover.

2.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Smart people Great pay Perks Foundation and volunteering Some great leaders spread across the company especially the legacy Sfdc folks who have grown with the company

Cons

An influx of oracle execs who don't fit the culture or get saas and innovation. Top execs will look the other way at the behavior of some people who produce. A culture that tolerates certain behaviors that would get you fired at 95% of other companies runs rampant and at very sr levels. Sfdc markets the culture very well but it's not an aloha/Hawaiian culture. When you know what is under the hood, it's a rough and tumble culture where some people change who they are for the sake of succeeding and surviving to make a lot of dough.

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Salesforce Response
9y
As you know, we are incredibly proud of our #SalesforceOhana culture. Making sure that we have the best managers in the world is an important initiative for Salesforce, so thank you for giving us your thoughts on that topic. When you see behaviors that are counter to our core values, I encourage you to safely and anonymously report them via our EthicsPoint reporting site located at http://www.salesforce.ethicspoint.com/. Getting more specific info via this service helps us to directly address issues and improve the situation. Cindy Robbins EVP, Global Employee Success
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