Salesforce reviews

4.1

79% would recommend to a friend

(22,492 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,492 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
5.0
Jul 25, 2015
Recommend
CEO approval
Business Outlook

Pros

-Huge emphasis on the importance of charitable giving and being environmentally sustainable (backed by 6 paid volunteer days per employee annually, $5000 annual employee match for charitable giving, frequent internal charitable events) -Prioritizes engaging employees by aligning personal career goals with each employee's duties and encouraging movement between functions and departments throughout the company -Incredibly intelligent workforce: Salesforce is able to use its strong brandname to hire only the top talent and as a result has an environment where you are constantly challenged and learning, which continuously develops your own skill set. (Less than 1% of applicants receive employment offers) -Strong community environment: Salesforce has been able to build a corporate family unlike any company I've been a part of before. People honestly care for each other and will go out of their way to look out for past and present employees. Salesforce focuses on working as a team rather than separate individuals which develops a sense of inclusion. -Incredible parties: Salesforce certainly caters to a more extroverted, lively and connected personality by having frequent social and networking events throughout the year -$100/mth employee fitness benefit and health benefits that are largely absorbed by the company. Free yoga classes and espresso bars are also offered in some offices -Offices are generally situated in the heart of cities rather than in suburbs

Cons

-Headcount growing perhaps too quickly which could transform the community feel to a more corporate environment -Does not offer full meals (light snacks and beverages are provided) -Signals of a more corporate future ahead evidenced by a shift away from local vendors to their global competitors

1.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Plush office space Snacks Nice view from the upper floors

Cons

Salesforce is the most toxic organization I have ever worked for, and I've worked for a lot of organizations as both an FTE, contractor, and consultant over the past two decades. Trying to pare down what I want to warn others of is difficult. I'll just bullet it out and you can decide what would wear you down, disrupt your sleep, and leave you paranoid, the most. - 1:1s with senior management where the most hateful things are said about your character, etc., and then afterward, the manager acts as though it never happened. -Pressure to give Salesforce a glowing Glassdoor rating after less than 30 days at the company when you do not know enough to provide an accurate review. - No written reviews, something called a 9 box where management provides their opinion of you and tells you it exists but then says you are never allowed to see it, per H/R. - If you want to apply for an internal position, you must have your manager's permission first. If you tell your manager you want to apply for the role and he/she does not want to lose you, he/she just says, no, you do not have my permission. Game over, you are going no where. - If you are allowed a desk (many have to submit to hoteling and never knowing where they will sit day to day), no personal plants, photos, or non SF toys allowed. They want a uniform look to the desks. -Forced volunteerism, if you do not log your 50 hour minimum of volunteer hours per year, you will be shamed at team meetings. Doesn't matter if you have kids, sick parents, 60 hour work week, whatever, you are expected to make the minimum. -No criticism of Benioff permitted. And don't ever say out loud that you found it disturbing to see a laying on of hands and someone praying over him as though he were a prophet at an internal company meeting. Management will quickly remind you that he is leading the 4th industrial revolution and he is the leading mind of our time. -If you are managing young hourly employees, be prepared to be instructed that you are to tell them they MUST go to team dinners, volunteer events, and SF "fun" activities but this is not work, so they don't get paid. If you push back, you will be reprimanded for "not being Ohana." - Teams are run by popularity. Backstabbing, shaming, and shunning are used to get the teams to stay quiet about how bad things are. People who speak out about behaviors, lack of professionalism, etc. are labeled, "unOhana" and told that they are not acting like family. - When you interview and you take a position, there is ZERO guarantee that the role you interviewed for and were hired for is the role you will be doing. The management opinion is to hire highly qualified people, they will be so grateful to be permitted to work at Salesforce, they will do whatever job we give them. I kid you not, you may have more than a decade of experience, be highly technical, have managed teams, and be hired for a technical role, then be told you are going to do data entry level work and you will be glad you are permitted to be at this company doing that. -If you are uncomfortable participating in some public events, e.g. parades, events, etc., and SF is participating in one, there is incredible pressure to spend your weekend in the parade or event. The expectation is that Salesforce and its needs come first. I cannot stress this enough, you are told that Salesforce is YOUR family and your family comes first. A lack of loyalty to the company will get penalized far more significantly and quicker than complete incompetence, maliciousness, or even harassment. Salesforce demands absolute devotion.

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Salesforce Response
6y
Thank you for your review. What you've described is concerning and not at all what we want to see at Salesforce. Please reach out to your Employee Success Business Partner to discuss your concerns so we can learn more. If you don't feel comfortable doing that, please reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. We would like to address what you raised here as soon as possible.
1.0
Apr 30, 2019
Recommend
CEO approval
Business Outlook

Pros

- "Cruise Ship that Turns like a Jetski" hahah yeah right - Best Product on Market - Brand Recognition

Cons

- Every year Marc and Keith think it's ok to slash our pay and make it difficult to make any money. - 10% of AE's hit their annual number and OTE at SB and GRB segments - No enablement - Hire to many externals that have ZERO clue how to run an evaluation clogging up the promotional timeline for internal employees trying to advance. - Lowest Salary and Compensation in the market - even though we have the most expensive product - Keith Block is turning Salesforce into Oracle and culture and talent is fiercely diminishing. - No one is happy besides Upper Level Management - People go into management for wrong reasons (maternity leave so they can get 80% of OTE and be out office for 6-8 months providing no value to team and having no pressure of individual quota) - Marc uses Salesforce as a platform to promote his ridiculous political beliefs alienating all republican employees. - 50K base salary - Sales Ops and Finance dont pay people on time....EVER.. takes month for you're pay to reflect your title in Xactly. - Cant log the amount of hours you work because "You should be able to get your job done working only 40 hrs" They dont want to pay us. - They pay us like dogs and expect the world from us - Every year your territory shrinks, Quota's go up...Managment response is since we acquired more companies, new products should make up for added quota. - Internal recruiters do absolutely nothing to get anyone internally promoted (still unsure what they do all day) - Did I mention we only make 50K base?!!

Viewing 73 - 75 of 22,492 Reviews

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