Salesforce reviews

4.1

79% would recommend to a friend

(22,493 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,493 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
3.0
Feb 16, 2019
Recommend
CEO approval
Business Outlook

Pros

If you are in the right business area, maintaining a good work/life balance is very easy. There are some employees spending as much as 50% of their time on volunteer activity - literally logging more than a thousand hours of volunteer time a year. The support that the company offers its employees in times of need is exceptional, and the care and understanding of middle management is genuine. I care for all of my team members well being, and support them personally and professionally as much as possible. So do my colleagues.

Cons

Underneath the facade, Salesforce is focused on perception more than reality. VTO isn't volunteer time off at all. It's voluntold time on-top (of existing work load) for most of the company. We have targets for VTO set, but many business units aren't staffed appropriately to actually take the time off. Instead it's just adding work load on top of our existing work load. Also, the company really exemplifies the wealth gap, with those at the top heavily rewarded with expensive trips, awards (including cars, watches, etc.) while the majority of the company is paid somewhere around the 75th percentile of industry. We once had a travel freeze but the company still sent the top 100+ employees to a big shindig in Hawaii - and they broadcast it and insisted that everyone across the company "tune in" to it remotely. Wow.

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Salesforce Response
7y
Thank you for taking the time to leave this detailed feedback. We believe it's important to gather our leaders together twice a year to align on our business priorities and have tough conversations about things we need to work on as well as recognizing exceptional performance. We broadcast these meetings to the whole company because we want all employees to have the opportunity to listen in our management team conversations and to weigh in with feedback. And in that spirit, please continue to give us feedback when you have it, whether it's in the Employee Survey or directly to your manager or ESBP. We are always eager to improve!
5.0
May 27, 2016

Salesforce takes care of their employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Top Ten Reasons to work for Salesforce: 1) Highly competitive salaries, stock plans, 401k matching, high bonus potential. 2) Career advancement opportunities unlike anywhere else I've seen. 3) Challenging, fun work that really makes a difference for customers. 4) Always giving back to the community through philanthropy efforts. 5) Truly transformational technology that is always evolving with the times. 6) Flexible work arrangements, Work from home options, amazing parental leave program and sabbatical program. 7) Global Presence and many travel opportunities around the world. 8) Great company leadership. 9) Continues to grow at an incredible rate. 10) Smart, knowledgeable and fun coworkers, what more could you want?

Cons

Everyone works hard, so if you want to coast, this is not the place for you.

1.0
Jul 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Great company to have on your resume Learn how to balance a high volume workload Overtime pay

Cons

During my time here, I've witnessed countless examples of discrimination and inappropriate comments from management, specifically my manager. This behavior is accepted. Salesforce is not a company that welcomes open, honest dialogue and feedback. If you disagree with management in any way, expect retaliation. There are people in management positions who have no business being there. When you have questionable leadership, it causes many issues and problems that go unnoticed. In my case, I was subjected to report to someone who lacks the basic qualities a good manager must have: empathy, understanding, active listening, patience, strong communication, transparency, and loyalty to your team. Don't expect any of those qualities in many of the managers at Salesforce. The managers here continue to "kick down and kiss up" to get to where they are today. My manager lacked maturity, basic professionalism, and self-awareness . He has said some derogatory things about women, made incredibly inappropriate comments on team calls, and speaks to some of the females on his team in such a brash, disrespectful manner. It did not help that the person he reported to, the next manager in the line of management, was inherently cold and disconnected.  I have never seen such self-serving managers in my professional career. The recruiting managers and leaders will never have your back. Example: If a candidate feels as though he/she should have gotten a job they interviewed for and chooses to retaliate against the recruiter ( example: write a bad Glassdoor review and name you), recruiting leadership will reach to place blame on the recruiter. Bad Glassdoor review = bad for the brand and the "brand" is #1 priority at Salesforce. EVERYTHING that is done at this company is done as an effort to strengthen their brand. It's all for show. All they care about is being perceived as "a company that cares" with an "Ohana" culture, when in reality, it is all about optics and concealing an incredibly abusive, toxic culture. Be prepared to also have a manager that takes credit for your success. You did well because they "set you up for it" and "coached you." (During my entire time there, I have never learned anything valuable from my first line manager - with the exception of what kind of manager I will not be one day) Recruiting here is a factory. It's all about pumping out hires quarter after quarter and hitting an arbitrary hiring number at any expense, even if you have to bend the rules a bit. Example: having people have start dates when they're still employed at their current employer, pressuring sales candidates to start immediately without giving a notice period to their current employers and using manipulative tactics like saying "If they really want this job, they will make it happen"...etc. Salesforce hires most - if not all - recruiters on contract first. They reassure you that the contract thing is just a Salesforce formality and should you be a perform well, you will be converted in a year or less. I saw first-hand a couple of very high-performing recruiters get let go simply because they refused to play the ridiculous political game that is expected of you. Recruiting here is a rat race and lacks any nuance or creativity. As a recruiter, you do not have a voice or opinion. You are a sheep in the herd following the leaders. The "leaders" only care about branding, how the company is perceived, and how they themselves look to their leaders. They care very little about the actual recruiters doing the work. Recruiters are at the very bottom of the totem pole. If you hint at any disscontempt with your role, team, manager, company - you will be shunned. I can't speak for all of the recruiting teams and the entire company, but this is my honest feedback about Sales Recruiting at Salesforce. I wanted to provide honest feedback to future candidates who are considering leaving full-time roles for this often unpleasant role. If you choose to, use this as a resume booster if you're trying to break into the tech industry and then get out. Understand that the behavior you will witness there and the treatment you will likely receive is not okay. This is not how respectable companies operate. There are so many better opportunities at other SaaS companies where you will be treated with dignity and respect.

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Salesforce Response
5y
Thank you for taking the time to leave this review. I found it alarming and completely counter to the employee experience we promise. At Salesforce, we strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. There is clearly a disconnect between our values and your overall experience. To help us improve, I'd like to ask you to provide more details anonymously by contacting our third-party provider EthicsPoint at http://www.salesforce.ethicspoint.com.
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