Salesforce reviews

4.1

79% would recommend to a friend

(22,503 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,503 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
May 12, 2020
Recommend
CEO approval
Business Outlook

Pros

1. free coffee, wow! 2. the day I left, I was so relieved.

Cons

Position being sold as a technical role, but it is not really and none of your colleague is technical, is just customer service as essentially you work with features activation and email client issues you can't fix. In your signature you are not authorised to use your contract title as engineer but you are a "Success Agent". Weird and fake Hawaii culture of "Ohana", but when is down to work you are measured for how many cases you close per day, and if there are no cases is your problem and you have to go steal cases to other teams, where is the Ohana sorry? Micromanagement to the level that you have to fill an excel each day where you specify what have you done during the day.

2.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The company has great compensation, bonuses, and amazing benefits. There are a lot of opportunities for internal mobility.

Cons

This is a sales company. They are incredibly good at selling their culture externally and internally. However, the gap between the stated culture and what happens on a day to day basis is huge. I would describe this company as ruthless rather than "Ohana". In my experience, this company has some of the worst managers in the tech industry. Like the saying goes, people don't leave their jobs, they leave their managers, and that is certainly why I left. The environment is highly political and punitive. Favoritism is rampant, and the path to promotion is completely unclear and subjective. There is very little diversity among executives, aside from their token POC who runs the Equality group. Everything this company sells as strengths - their commitment to equality and diversity, their values, their culture - is just smoke and mirrors. They talk a good talk, but they don't walk the walk.

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Salesforce Response
6y
Thank you for taking the time to leave this feedback. We know that creating a great culture is a journey and not always a perfect one. But, the culture you're describing is not at all what we want to see at Salesforce. We're interested in hearing more about your experience. Even though you've left, can you please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com to provide further details?
1.0
Jun 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Salesforce as a company is really good, it has lot of employee benefit

Cons

-Director is not technical which means he will only judge you on how much you can flatter him/ He is very rude and manipulates our personal space. -They will tell people to bring expensive gifts and don't return the money. - Director firstly takes people who are not good in english and then insults them in public - Time schedule is 9-6 where reaching on 9 is compulsory but they try to make you work at late night/ Salesforce gives time to work for NGO but director plans it in a way that its on weekend to ruin your weekend. - HR (Hyderabad and Bangalore) is his friend so no complain can goes beyond these people. - They harassed people way too much (insulting in front of everyone, pressurized for exams, Community work, attending trainings, making PPT for director/managers work, etc all together. - Director has divided his task to all team members and watches videos in office - Director and manager with his HR friends are always out for lunch (which I feel was our team's budget) and take us out once or twice to a really cheap place, infact we are not allowed to go out for lunch because according to director it is waste of time. - If you are away from your desk for more than 15 min, you will get messages and calls asking where are you and come back soon. -Get leaves approved by director is such a pain, he converts your sick leave into annual. - Recently they started dutching money everyweekend and take people for pubbing where they drink alot and half of the team doesn't drink, so they drink from employees money -If you think you can get transfer within salesforce to another team, it will take you minimum 2 years and only if you can flatter the Director by giving details of employees which he can use against each of the member of the team when he wants to, come by 9 to office, do his PPT, keep notes of everybody's time, and all demoralizing stuff only then transfer can start. There are so many things, in short Director is psycho and wants to control everything, he shows things differently to Tod(manipulates content).

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Salesforce Response
7y
Thank you for taking the time to leave this feedback. The management behaviors you've described in your review are concerning and not at all aligned with our values. Even though you are a former employee, if you feel comfortable, we would appreciate it if you could contact EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
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