Salesforce reviews

4.1

79% would recommend to a friend

(22,507 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,507 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jul 20, 2019

A place to forget

Recommend
CEO approval
Business Outlook

Pros

Pension, medical insurance, the usual on site perks.

Cons

Worst company I have ever worked for. Worst managers ever, heartless and ruthless. If your stats are fine all is good with the world but may god help you if you go below threshold. And if they don't like you it won't even matter, simple as that. A few exceptions aside a fine team motto would have been "every man for himself" This is a good environment nonetheless for anybody into deceit, grovelling and all things fake, if that is the case let me assure you will have a wonderful time.

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Salesforce Response
6y
I am sorry to see that you did not enjoy your experience at Salesforce. I appreciate your review, because open and honest feedback helps us become a better workplace for all. I'd appreciate it if you could provide more details by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com.
1.0
Aug 15, 2018

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Benefits are ok - that’s about it

Cons

You basically work in a sweatshop as an AE. I’d honestly love know who they are interviewing and how Salesforce is winning “best company to work for” because it’s definitely not the sales team. Quotas are completely impossible to hit. I had a 1.1 million dollar quota for a territory that made $200,000 TOTAL the year before. You tell me how that adds up?! On top of that, I was putting in 11-12 hour work days (which is encouraged, might I add) and only making 3% commission on every deal I closed even though I grew my little territory over 80%. You make no money here, you are not compensated fairly and when brought up to management they sweep it under the rug and deflect. Management and leadership plays favorites and gives larger, More tech savvy territories to AEs who are not skilled but rather, who they party with. Yet we all have the same quotas (unless you actually have a lower quota bc you’re a favorite too).

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Salesforce Response
7y
Thank you for taking the time to leave this feedback. The management behaviors you've described in your review are concerning and not at all aligned with our values. Even though you are a former employee, if you feel comfortable, we would appreciate it if you could contact EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
2.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

- 5 months after my company was acquired by Salesforce, I was ultimately transferred to a manager who was very kind and understanding. Despite having my team thrown upon him, he tried the best that he could without knowing anything about us. He did not micro-manage and I thoroughly enjoyed working for him. I appreciated everything he did for me, but ultimately, he did not have enough power to change the situation. - I loved the people I worked with at my original acquired company and still got to work with them closely after the acquisition. - Good snacks and wellness benefits.

Cons

- If you come from an acquisition, Salesforce isn’t going to pay you as well as they pay their internal employees. Even if you are doing the same exact job as someone inside Salesforce, you will probably be making significantly less than what a core employee will be making. It was extremely frustrating and completely demeaning to hear all the hype and news about how Salesforce employees are so happy with their compensation and how Salesforce is making strides towards equal pay. Apparently, acquired company employees are not part of that equation and we do not hold as much value and shouldn’t be treated as equals…ridiculous. I asked for a compensation change in order to match or even come close to the pay of my peers within the Salesforce organization but was told that Salesforce does not have enough internal data to justify a compensation change. Essentially, there was no proof at Salesforce that I was worth a compensation change. This blew my mind because when you first hire someone, you have no proof internally that they are worth the salary that you are going to pay them. What you do instead is evaluate their past experiences and then you determine what is fair pay based on their experiences, skills, and the job that they are doing. You have no internal data or proof in that situation. If you acquire a company, yes, you have no Salesforce data to prove that an employee is worth a certain salary but you acquired a product that you clearly thought had value and the people who helped to create that product are not worth a compensation change because you don't have enough data? I had been working for the acquired company for almost a year, but all of that was meaningless because if you're acquired, it seems like you're not truly a "Salesforce employee" and being paid fairly is not something that applies to you. - Our entire acquisition process was a complete mess. My team and I essentially had to operate “as normal” which was completely impossible given that all of our management and the rest of the company were trying to figure out the acquisition themselves. We were lost in the transition, did not have managers for quite some time, and were essentially left to fend for ourselves for the better part of 4 months. It didn’t seem like the M&A team knew what to do with us and had forgotten we existed. - During the acquisition process, we were told that there would be tons of opportunities within the Salesforce organization but once we were in the Salesforce organization, in reality, there were no opportunities. We contacted departments and teams we were interested in and were repeatedly told that they were not hiring or that you needed XYZ experiences that none of us had. We had no choice in what department or role we were assigned. A role was thrown on us, whether we liked it or not, with no other presented opportunities. - My team and I were expected to hit ridiculous numbers as soon as we were acquired despite the fact that we were not fully integrated, did not receive the goal numbers until halfway through a quarter, and still had to facilitate the entire merging of all our systems with Salesforce's systems. We received very little support from the core Salesforce organization and were treated as if we were incompetent because we could not hit these numbers. It seemed like my team and I were being set up for failure so that the core team had a reason to get rid of us once we did not hit a specific goal.

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Salesforce Response
9y
Thank you for providing this feedback on your experience. I'm sharing this review with our M&A team so we can discuss your experience during the acquisition to see where there are opportunities to ensure a smoother transition in the future. Please feel free to reach out to me directly if you have more you would like to share. Cindy Robbins EVP, Global Employee Success (415) 536-7678
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