Salesforce reviews

4.1

79% would recommend to a friend

(22,510 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Sep 10, 2014

A toxic work environment full of many power-hungry posers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very competitive salaries, good benefits and perks, pleasant office spaces

Cons

Where do I start? In 20 years of being in the workforce, I've never worked in such an unsupportive, demoralizing, cutthroat environment. I compare working at salesforce to being a member of Congress. In other words, you're not expected or encouraged to perform your job to the best of your ability; rather, you're expected and encouraged to be constantly campaigning for your next position by contributing to only high-profile projects that get the attention of the higher-ups...and then tooting your own horn at every opportunity. Thus, you have a lot of people jockeying to be part of the "prestige" projects while the nitty-gritty yet necessary work gets ignored. And as with politics, there's very little trust and rapport among employees. I always theorized that many salesforce employees suspect that their titles and salaries are disproportionately elevated in relation to their skills and experience and therefore engage in a lot of "smoke and mirror" tactics to keep from being exposed: taking credit when they shouldn't, not taking responsibility when they should, and throwing anyone and everyone under the bus at the slightest provocation. In recent months, there's been an ongoing campaign to "trim the ranks," so they've been covertly laying people off under the guise of "eliminating positions." Not surprisingly, they've also been losing a lot of their most valued employees, who witnessed their colleagues mysteriously disappearing and, sensing an unstable and inhospitable work environment, decided to leave on their own accord. I also hear that morale is at an all-time low. Shocker.

1.0
Feb 4, 2024

Good luck

Recommend
CEO approval
Business Outlook

Pros

It's a large company with seemingly endless opportunities. The benefits are great.

Cons

Pay leaves a lot to be desired. There is very little training and development in place within certain orgs, so you need to be self-sufficient. There are a million levels of middle management, so everyone is a VP of something, and nobody is good at their job. People in all levels of management within certain orgs are completely incompetent. The Peter Principle is how it is best described. Everyone there thinks that because they work there, their (blank) doesn't stink. The arrogance is obnoxious. If you ever need help with anything, don't expect to get helpful answers from anyone. Plan on searching internal systems and learning on your own. Forget product training. Better use Google and YouTube. Managers are not your friends, nor are the other employees. If you say something to someone, trust that everyone will know, so keep it related to work. The people there are only in it for themselves and will happily stab anyone in the back to get what they want. If you aren't in the inner sanctum, you will feel like an outsider. Very clicky environment.

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Salesforce Response
2y
Hi there- thanks very much for your review. Salesforce is dedicated to creating an inclusive and supportive work environment for all employees, and we are so sorry to hear this was not the case for you. If you feel comfortable doing so, we encourage you to anonymously contact our third-party provider Ethicspoint at salesforce.ethicspoint.com to help us directly address these concerns and become a better workplace for all.
1.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Good people, health & wellness benefits, many cool offices, employee resources. Great on to have on the resume when you inevitably leave or are laid off.

Cons

I joined Salesforce mid-COVID, when it was recognized as one of the best places to work (focused on employee wellbeing, culture, and doing the right thing), and it was, until late 2022/early 2023... Several massive layoffs (seemingly random - including top performers and people on vacation) took place when venture capital firms started buying up shares and making demands. Almost overnight, Salesforce became the opposite of the company it was known to be for the previous ~10 years. Salesforce is now just like any other megacorporation/cold call sweatshop - defined by a culture of fear, intimidation, and uncertainty. Sales quotas nearly doubled in a matter of weeks, with the apparent goal of pushing salespeople to either perform miracles, or quit because of the strain on their mental health. After an embarrassing, rambling, incoherent all-hands at the beginning of 2023, the "work from anywhere" nonsense that Benioff spouted for years is gone, as he chastises remote employees on a regular basis, and teams are reporting the intimidation tactics being used on them to force them into the office (5 days a week in-office, crippling micromanagement, threats of remote work in exchange for salary decrease, tracking badge swipes, etc). Promotion freezes and unattainable/absurd demands in exchange for promotions are all that remain for growth opportunities. Now, many salespeople are promoted, and receive no pay raise, just a greater workload, as Salesforce pushes a "you're lucky to be here" attitude (and don't even think about taking PTO without more intimidation and guilt trips weighing on your mental health). The vast majority of salespeople (other than those fleeing the company in droves) now fight each other for promotions as tickets out of Salesforce, as opposed to legitimate career growth. Employee morale is the lowest I've seen anywhere at any time in my career. Slack is a display of constant employee resentment towards leadership at every level, with near-monthly internal revolts (and leadership flip-flopping on poor decisions after being called out by their workers en masse). I have never worked at a company that displayed more disrespect to its own people, and illustrated what little value it holds for workers. All this in the span of ~10 months. Complete transformation. Do not come here. They're lying to you about everything.

Viewing 169 - 171 of 22,510 Reviews

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