Salesforce reviews

4.0

79% would recommend to a friend

(22,512 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jan 12, 2018

Bully Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great for sales and success manager jobs.

Cons

The "Ohana" is a facade for a bully culture.

1.0
Jul 6, 2017

Yikes

Recommend
CEO approval
Business Outlook

Pros

Standard perks of working for a Silicon Valley-based company (micro-kitchens with free drinks and snacks, free coffee from baristas, wellness reimbursement, volunteer time off, etc), top of the line pay, options to work from home (depending on role), and decent opportunities for career advancement.

Cons

For as much as SFDC prides itself on their corporate culture (it is admirable), it doesn't actually apply in reality, at least for support-based roles. This satellite office is almost never visited by upper management (directors and above) and they have absolutely zero clue about the day-to-day operations. The business analytics are TERRIBLE, so teams are regularly forced to neglect a healthy work/life balance to compensate for leadership that simply asks too much, doesn't organize, won't hire, and doesn't listen. Great product, and I definitely had high hopes when joining, but this place is a soul sucker and you're better off taking less and being happier elsewhere.

1.0
May 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Resources, Competitive Pay and Benefits Love the Product and Values System of Giving Back Generous PTO and VTO Policy Charismatic Leader /CEO

Cons

Horrible, I MEAN HORRIBLE Middle Managers. Stay Away if want to keep your Sanity and Dignity. Depending on your manager, You can have NO LIFE! I am dead serious. I put in 12 hours a day, sacrificed my Life and Family time ... Gave Blood, Sweat and Tears ....all for nothing. No recognition and constantly "beaten up" or disrespected. Told that they want to focus on Employee retention but it is just "Crap/BS talk" so that Leaders can CYA. Pleaded with my group's leader for a transfer to another manager in his group but told to "Suck it up and Deal with it". Don't know WTF he is thinking with a response like that.

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Salesforce Response
9y
Thank you for your feedback. The behaviors you describe are definitely not in line with our values. As a first step, I've shared your review with the Employee Success Business Partner for your team and with our leaders in Atlanta. As a next step, I encourage you to help us directly address your concerns, by safely and anonymously providing additional details on what you are experiencing via our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us improve the work environment for all employees. Please also be sure to share your feedback on your manager every month in the Feedback app and also be sure to participate openly and honestly in the twice yearly employee engagement survey. Cindy Robbins EVP, Global Employee Success
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