Salesforce reviews

4.0

79% would recommend to a friend

(22,512 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Feb 18, 2021

So Disappointed

Recommend
CEO approval
Business Outlook

Pros

Decent pay, good benefits, unlimited PTO

Cons

I'm what is affectionately referred to as a "boomerang" (an employee who leaves and returns) and I have to say, I am incredibly disappointed in the company that I returned to. Yes, the pandemic has changed the way we do everything but honestly 95% of the company worked 90% remote before the pandemic so what I'm currently experiencing cannot possibly be as a result of the pandemic. The culture used to be people oriented where you could bring your whole self to work. You could count on a face paced environment but very clearly direction on objectives. You could expect leadership to be focused and thoughtful in their plans and direction. No more. The company still pays lip service to "Ohana", equality, and our values. However we have increasingly promoted really good engineers into leadership roles -- senior leadership roles to boot -- who have little idea about what it takes to be an effective leader. The company is disorganized and entirely focused on delivering everything yesterday that there is no room to focus on "Ohana" and taking care of the people in the process. Marc no longer is an active, visible leader in the organization. That falls mainly to Brett Taylor who seems content on turning Salesforce into Google. If I had to do it over again, I wouldn't have returned.

1.0
Sep 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Financially strong. Base pay is higher than average in the industry Offer tons of online learnings such as trailhead

Cons

Doesn't care about technical innovation, not a ideal place for engineers No transparency, the Ohana family value is just a slogan... They let go people on maternity leave on a record quarter amidst a global pedemic. Very disappointed....

1.0
Jul 22, 2019
Recommend
CEO approval
Business Outlook

Pros

The onboarding process is the best so far I have experienced. Lot's of swag and everyone is getting injected with the Ohana spirit from the beginning. 7 days of volunteer work per year is paid and organized by the company, which makes it very easy to connect with people from other teams as well. Plenty of learning opportunities thanks to their company own Trailhead learning environment, paid certifications that are highly valuable on the market at the moment. Free snacks, fruits and soft drinks.

Cons

No information has been given beforehand that a certain amount of certifications had to be passed first, which comes as an utter surprise to everyone when they start and is adding a lot of pressure to an already stressful situation as a new hire. It was already suspicious that half of the team got rehired at the same time, but it turned out that this team had generally an extremely high turnover. The job itself was absolutely not challenging as it was merely an entry-level position, but immediately after joining we got told that there is a hiring freeze for the next months. It turned out that nobody for years had been given the chance to move to other teams. I got yelled at by the manager in the most unprofessional way and learned that this was normal there in this team. Well, it's not normal and absolutely not acceptable at all! I can only warn everyone to join who hopes this position could be a good start with Salesforce. It's a dead-end street! Any reports to HR end in an immediate procedure to cut the reporter off as a trouble maker. They won't even provide a reference or even a reference letter. Asked for my P45 frequently and received finally someone else's P60 in the end.

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Salesforce Response
6y
Thank you for your review. I am sorry to see that you are no longer at Salesforce and that we didn't meet your expectations. We would very much appreciate it if you could give us more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com. The behavior you have described in your cons section is not what we want to see at Salesforce and your detailed feedback will help us address this directly and become a better workplace for all.
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