Salesforce Success Engineer- Developer Support reviews

4.4

91% would recommend to a friend

(297 total reviews)
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Marc Benioff

81% approve of CEO

78% positive business outlook

Success Engineer Developer Support employees have rated Salesforce with 4.4 out of 5 stars, based on 297 company reviews on Glassdoor. This indicates that most Success Engineer Developer Support professionals have an excellent working experience there. Salesforce is rated in line with the average (within 1 standard deviation) by Success Engineer Developer Support professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

297 reviews
5.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

I joined Salesforce Singapore as my first job fresh out of university, and truthfully, it's really the people that make this place an amazing place to work at. Different teams will have different ways of working for sure (dependent on the manager), but overall I find colleagues here willing to share their time and expertise. Even as a junior member of the company, I was never made to feel afraid or hesitant in approaching a more senior colleague for advice. There is a lot of trust in my team, which has been especially invaluable in this whole work-from-home situation. The autonomy and flexibility granted in my role is also surprising, but practical I suppose – considering how large the company is growing, it's difficult for a manager to micro-manage the activities of every single team member. The remuneration package is fair (not top-of-market however) and comes with lots of benefits. Most importantly, managers in Salesforce are super supportive about lateral movements within the organization, and outside of it. Telling your manager 'I would like to seek a new challenge this year' is not taboo here. I've lost count of the number of colleagues who have changed roles over the past 2 years I've been here.

Cons

Change happens constantly, and sometimes it's uncomfortable, or jarring, even. You're not suited for Salesforce if you're looking for a cushy role where you can just 'settle in' and relax. The company is always evolving, and you have to be adaptable to go along with it. A large company also means that increasingly, more operational processes have been installed. Is it a pain? Yes, sometimes. But is it bearable in the grand scheme of things? Also yes.

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Salesforce Response
5y
Thank you for your review, it's great to see that you enjoy working here. Trust us that we are listening to feedback like yours (on Glassdoor, Slack/Chatter, the Employee Opinion Survey, and more) so that we know what you are concerned about. Please keep up the good work!
5.0
Jan 31, 2021

Customer Success

Recommend
CEO approval
Business Outlook

Pros

great work-life balance & good culture

Cons

some department lack training on their latest product innovation, customers oftentimes know the new features sooner than the internal teams

Viewing 229 - 231 of 297 Reviews

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