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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,740 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      6K reviews
      4.0
      Jul 29, 2019

      Very good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work. With lot of perks

      Cons

      No cons as of now.

      3.0
      Jul 27, 2019

      Not what it once was

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Phenomenal product and some great people

      Cons

      Changing of the guard. Corporate politics is rewarded above performance. Laughable EMEA leadership

      4.0
      Jul 26, 2019

      The first place where I truly felt like I belong

      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my coworkers. They're all so warm, kind, and passionate, and it didn't take long for me to instantly feel a sense of community here. In terms of the company, the leadership is the best I've seen. All aligned, each having strong virtues and very approachable. Because of them, the company's been growing like crazy and the culture has been incredible. I thought I wanted to join a 500-1000 company where I could have an impact. ServiceNow is huge, but because it's in the next phase of growth, there's a lot of newness and uncertainties where it feels very startup and nimble. So my work is impactful, and I get the budget and resources of a large company. Best of both worlds.

      Cons

      Lack of process. People are used to executing without strategy and process which leads to pointless meetings and wasted work time. It's a changing factor but there's currently a lot of process that needs to be defined. Minor, but clunky internal software. Some of the technologies we use have pretty bad user experiences, like OneDrive, Solstice.

      Viewing 5083 - 5085 of 5,740 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,678 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.