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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,730 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Aug 11, 2018

      Growing fast but without pains

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You receive vested stocks once you are onboard, the first lot invests after one year working in the company. Benefits are good. If you are favourite or women in some cases you have chances to grow. They pay bonus.

      Cons

      Work life balance can be an issue as some managers don’t put employees first, some don’t care you have a personal life outside work. Moving to another area is very difficult as external recruitment is preferred over internal recruitment overall and HR is horrible. Company is changing but is also impacting employee experience within the company with increased bureaucracy, changes in payment of bonus, changes of hours of work and even changes of your payment day.

      3.0
      Aug 10, 2018

      Good Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company. company has a good platform they have innovative products built on the platform Diverse industry spread. helps balance risk

      Cons

      Politics at times work life balance

      2.0
      Aug 9, 2018

      Excellent Product but Extremely Bad Culture

      Customer facing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The solution is very matured and has awareness among enterprise customers. Most customers are happy with the solution and hence feels good to work. The Senior management was approachable when it cam to business. The attractive part was the RSUs, which I understand is dwindling for new employees.

      Cons

      The culture is extremely bad and is run by the whims and fancy of local management team and their favoritism. It is hire and fire with no explanation given. Infact they build false case and reasoning against you. You are expected to work 18 hours a day and also on weekends. You are looked down upon if you give a personal reason for not being available in late evening.

      Viewing 5209 - 5211 of 5,730 Reviews
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      Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.