ServiceNow reviews

4.0

77% would recommend to a friend

(5,739 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Sep 21, 2025

Average

Recommend
CEO approval
Business Outlook

Pros

Great if in right team, decent salary and perks

Cons

There are a lot of inefficient managers and people

4.0
Sep 20, 2025

Just a pov

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is great, and I love my cross-functional teams.

Cons

Lack of innovation and a lot of politics :(

3.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent compensation. Flexibility though its reducing.

Cons

Politics in middle management. Incompetent managers. At times bad wlb. Bad tech stack repetitive work

Viewing 526 - 528 of 5,739 Reviews

Glassdoor has 6,677 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.