ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Sep 20, 2025

Just a pov

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is great, and I love my cross-functional teams.

Cons

Lack of innovation and a lot of politics :(

3.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent compensation. Flexibility though its reducing.

Cons

Politics in middle management. Incompetent managers. At times bad wlb. Bad tech stack repetitive work

4.0
Sep 19, 2025

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay well and value employees

Cons

It is a large company

Viewing 529 - 531 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.