ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 3, 2017

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is the best place i've ever worked at. Local culture Managers that are promoted from within who understand your processes.

Cons

Inter-team cooperation leaves room for improvement.

4.0
Dec 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent on boarding program, strong "customer first" culture. Everyone wants to help each other, and that's big

Cons

A lot to learn in a short time period. Data / information is kinda scattered about and you have to know who to tap to get it.

2.0
Dec 19, 2016

Company direction unclear, better tech companies to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance and flexibility (although this is job dependent) and good autonomous work. Worked with a great team and was empowered to make decisions. Great disruptive product.

Cons

Not sure where the company direction is heading, very political in management level and nepotism is all too real. No real "culture" and people are fired left and right.

Viewing 5422 - 5424 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.