ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 21, 2016

A very political place- too bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

RSUs, smart peers and so-so snacks. The industry has a great future. CEO is sharp and delivers for sure. Hiring bonuses, and the company will throw the usual Silicon Valley perks in for income- no cost controls are great for new folks

Cons

Entitled and incompetent middle-management from the 'good ole days.' The view is- "if I don't know, I can at least please people and pretend to be a BFF." The worst mistake I witnessed over time- strong nepotism, promotions without merit is REAL middle-managers operate n the kind of fear that doesn't drive better work- they don't understand the CEO's 'positive fear' keeps us vigilant idea.

5.0
Nov 18, 2016

Great company moving at a fast pace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing very fast, and so there are lots of opportunities to move up/laterally. Inspiring company that feels like it's going to be moving up for a long time. Customers see a lot of value in the product and are excited about it, which is contagious.

Cons

Same cons as any global organisation - can be a little bureaucratic, and not just being able to go talk to someone (as they're in another office) can be a little frustrating.

Viewing 5431 - 5433 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.