ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Nov 17, 2016
Recommend
CEO approval
Business Outlook

Pros

RSU stock if you stay long enough to collect

Cons

No Annual raises No 401k matching High stress Poor Managers No training

2.0
Nov 15, 2016

Unhappy employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Santa Clara office campus is new and very nice. Excellent facilities at a convenient location. Growing, high-growth company in hiring mode.

Cons

Many employees are unhappy here but stay because they are happy with their stock compensation. Very performance driven culture. Management has a very short-term outlook on the company. Many managers have no management experience and are poor leaders.

2.0
Nov 14, 2016

Very political environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing company - competitive compensation

Cons

Very political environment - managers are not focused on developing employees, but rather on pleasing their managers. This stands in the way of productivity and goes against the company core values. Employees on the same team are made to compete with each other which creates a toxic work environment.

Viewing 5434 - 5436 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.