Shell Customer Service reviews

4.0

79% would recommend to a friend

(36 total reviews)
avatar

Wael Sawan

4% approve of CEO

80% positive business outlook

Customer Service employees have rated Shell with 4.0 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Customer Service professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Service professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

36 reviews
5.0
Oct 23, 2022

Exciting transformation

Recommend
CEO approval
Business Outlook

Pros

Transforming operations to meet carbon neutral goals at work. Exciting opportunities to learn and grow in the sustainability and decarbonisation space

Cons

no such thing as out of scope work... everything is fair play

5.0
Jun 7, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

Flexible shifts, nice team, nice

Cons

No cons to date really

Viewing 16 - 18 of 36 Reviews

Glassdoor has 17,581 Shell reviews submitted anonymously by Shell employees. Read employee reviews and ratings on Glassdoor to decide if Shell is right for you.