Shell Customer Service reviews

4.0

79% would recommend to a friend

(36 total reviews)
avatar

Wael Sawan

4% approve of CEO

80% positive business outlook

Customer Service employees have rated Shell with 4.0 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Customer Service professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Service professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

36 reviews
4.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

generally nice people and supervisors

Cons

salary, boring work, clients can be annoying

4.0
Feb 24, 2021

Part Time Job

Recommend
CEO approval
Business Outlook

Pros

-Low stress -Friendly workers -Flexible work hours

Cons

-Customers can be annoying but that is expected

Viewing 25 - 27 of 36 Reviews

Glassdoor has 17,581 Shell reviews submitted anonymously by Shell employees. Read employee reviews and ratings on Glassdoor to decide if Shell is right for you.