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      SoftwareOne

      Engaged Employer

      SoftwareOne reviews

      3.6

      59% would recommend to a friend

      (1,336 total reviews)

      Raphael Erb and Melissa Mulholland

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      3.2

      Senior management

      SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Oct 30, 2018

      BDM

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and really wonderful people. I've definitely made connections that i value and will keep for many years to come. Plentiful PTO is provided for employees. Leadership is putting a lot of work into L&D and the team that they've hired is nothing short of wonderful...maybe not all leaders take advantage of this, but they should. They also offer a lot of room to advance if that is your drive, but you will need to make it known and put in the work to get there--the squeeky wheel gets the oil. Commission plan is pretty good for BDM's, again, if you're willing to put the work in. Excellent place to dive into this industry and start learning. Very entrepreneurial... you'll get out what you put in for certain, this is not somewhere where you can expect to coast as everyone there is sharp and works incredibly hard (which is SO NICE & motivating to work with)

      Cons

      -Doesn't seem like all leadership is totally aligned in all aspects of the business. -As a european based company i felt that some of the company wide-decisions did not fit with the US sales trends (as i'm sure is the case with a lot of european based companies) -Benefits could be better, but again it's a european based company and majority of the employee base is not necessarily in the U.S. so this makes it difficult to compete with large heavily US based corporations- this is more something to weigh personally. Salary negotiations aren't the best and you won't get close to what you're asking even if it's reasonable-- very big focus on the bottom line. Waukesha office is nice but pretty unapproachable if you're not based out of that office.

      avatar
      SoftwareOne Response
      7y
      Really great feedback - thank you. As I mentioned in another review on here - the NORAM org has been one of the first to fund and invest into our new "People" strategy - with a dedicated L&D team - so we are expecting all employees to feel the impact of this (of course if anyone is not then please don't hesitate to reach out to your local leadership, HR or to me directly). Your feedback on Services is frustrating to hear but gives us more impetus to improve - we are innovating at speed in line with the market and customer requests - however I am in Singapore this week with the Global Services Team and will share this directly with them - Sales Enablement is a key part of the "People" pillar over the next 4 years and with this will see improvements in our GTM approach and other areas - however for anyone reading this please feel free to connect to me or any of the Global Services Leaders (Oliver, Sean, Mike, Darryl) with specific ideas to improve. Reference benefits and work life balance - the key word here for me is balance - such a challenging equilibrium to find. As a global company I don't believe we should be heavily influenced from one geography to another, for us our focus is what makes sense locally - of course not everything is visible / tangible and so we aim to have the right mix of Career / Work / Benefits. Thank you again for taking the time to write and provide your view - I wish you every success wherever you have landed - perhaps we will see you come back to us again in the future! Best regards, John Mayes
      3.0
      Oct 24, 2018

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun environment, great people, decent starter salary

      Cons

      lack training, & having a voice - things take longer then promised/anticipated to happen

      avatar
      SoftwareOne Response
      7y
      Hi - thank you for posting your feedback. I am sorry you did not feel the impact of our training & development initiatives while you were with us - I hope you were able to give the NORAM HR team specific feedback as part of your off-boarding process. We obviously didn't make you comfortable enough to share your opinions (voice) during your time with us - so for anyone reading this, please don't hesitate to approach any leader in the company with feedback (including any of the EMT). You have a number of normal channels to do so (email etc) but you can also provide anonymous feedback if you wish via our Quarterly employee survey in Motivosity (our dedicated engagement tool). Wishing you every success in your new role and I hope that you have been able to take the fun vibe with you and make an impact at your new company.
      5.0
      Sep 28, 2018

      The People Make the business

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked at SoftwareONE for over 6 years and feel that as a business they value their employees tremendously. They were very supportive when I had a personal issue and felt that there was always someone for me to talk to if I needed it. The culture of the business is work hard and play harder. I love the fact there is a social event every month, a fantastic Xmas party along with a New Year and Mid Year kick off that allows everyone to get together. Everyone here at SoftwareONE UK is passionate about what we do and are fully dedicated to the business and the team mentality. There is always someone to help if needed and that is important. I also love the way that SoftwareONE is evolving as a business not just in the UK but also globally. The ideas and changes that are being made have a huge impact to daily workload and means our people can grow on a personal development level

      Cons

      Head Count approval can be slow which means that sometimes there is unnecessary pressure at critical times like month and quarter end

      avatar
      SoftwareOne Response
      7y
      "The People Make the business" - as a Services organization, this couldn't be more true. Attending a presentation today from one of our other Executive team, we discussed how many companies will say they have 'the best' people - for us I believe we do, but I would also say that those employees who are part of our family are right for our values and culture - it won't suit everyone. As long as you are pursuing your passions, are motivated and supported to be successful and can surround yourself with similar mindsets, then you will always be with 'the best' people. For the record - also noted on your comments on the non sales teams - new L&D investments as part of our 'People Pillar' and our comp plan which is structured to reward company performance are addressing some of this, but we will look to do more. Thank you again.
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