SoftwareOne reviews

3.6

59% would recommend to a friend

(1,336 total reviews)

Raphael Erb and Melissa Mulholland

70% approve of CEO

57% positive business outlook

SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
3.0
May 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Good company to work. Good pay out. Good place for learning.

Cons

Infrastructure of the company is not good. Floor is very noisy. Outsider can easily walk on prodcution floor.

avatar
SoftwareOne Response
7y
Thank you for taking the time to share your feedback - great to see you are learning and developing - this is a core focus for us to try to make sure that people have the opportunity to become better versions of themselves during their time with us. In regards to your other point, you are right, the "floor" does generate a lot of noise during peak hours in our Service Centre - this is a consequence of growth and the significant headcount we have invested there and we actively encourage collaboration between the teams - however, we also want this to be anc ocahc this to be constructive, not distracting hence the availability of meeting rooms and breakout areas for privacy / focus. Reference access to the site - we have a security provider and registration system that is set up to provide access to authorised employees to the general site (including visual and other security measures) as a first layer. Furthermore, we have additional layers of fingerprint and ID card access for high security areas and our own Security practice is continually updating our own standards to the highest level. Security is paramount in what we do – if you are aware of unauthorised people on site then please raise this with the local leadership immediately. If you have the opportunity then please contact me directly with further details – I will in any case review this as a priority with the relevant teams.
4.0
May 12, 2018

Good Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very Dynamic, fast paced organization

Cons

politics, sometimes the work gets way to repetative

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SoftwareOne Response
8y
Thank you for comments and feedback - I hope and trust you have found another great place to work and are finding your happiness. Reflecting on your comments, unfortunately there will always be processes in any company that are repetitive, we make no excuses for this and we endeavour as much as possible to ensure that they are executed in a world class way, with constant improvements. As we evolve we hope to automate some processes and allow our people to deliver more value added work - this is the nature of evolving and growing a service led technology business and we embrace it. Having said that, politics should not exist in the company - it is not in line with our Core Values and is not healthy for the business or our people - I see that you worked for us in India and although I would never excuse the presence of politics, we have been growing so fast there that perhaps these are more reflective of growing pains. In any case, I will make sure we focus on this with the local teams and continue to promote and drive the values to ensure this is addressed. Thank you again. John.
4.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook

Pros

- Small company, more visibility and networking opportunities - Management is good but can be improved - Awesome work culture - No formals

Cons

- Management needs to understand employees - Opportunities of growth is limited

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SoftwareOne Response
8y
Hi - thank you for taking the time to provide your feedback to us - I hope you are enjoying and finding sucess in your new role wherever you have moved to. I am sorry you don't think your local leadership understood you well enough - we pride ourselves on a social and transparent working culture that promotes interaction. I'm equally sorry you feel that growth is limited (especially as you talk about greater visbility and the awesome work culture) - we are a performance based business and India is one of our fastest growing countries with investment in both the sales, services and delivery centres (30% yoy). In either case, it would be great if you had any specific feedback or examplesof the 2 areas you describe to improve to help us improve. Please feel free to email me or the local HR team in confidence if you are able (john.mayes@softwareone.com/ yohan.antonio@softwareone.com). Thanks again and all the best for your career ahead. John.
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